<p>did you reboot the computer as the application icon changes setting recommended?</p>
<p>please try reboot computer if you did not and re-check.</p>
Y
Yunpeng.Song
@Yunpeng.Song
Posts
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After the application icon has been replaced with a green bear, the icon on the right side of the website has not changed. -
In the "Privacy" item in the main interface, a picture is missing.<p>please describe the problem more clearly, which kind picture missing?</p>
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missing text in app control - all activity<p>please provide traces for such case.</p>
<p>And also, double click the app into the app rules and check if the name and other app info can be get and also provide the screenshot.</p> -
KIS don't start on windows startup<p>Please provide product dumps and traces if repro again. </p>
<p>How to please read:</p>
<p></p>
<p><a href="/topic/62/beta-testing-guide-english" target="_blank" rel="noopener">https://eap.kaspersky.com/topic/62/beta-testing-guide-english</a></p>
<p><strong>Section 3 - Solutions of problems and sending the necessary information to developers of Kaspersky Lab</strong></p> -
When watching the live broadcast, the avp process has a large cpu occupancy.<p>Please try to find which protection component impact it, when turn on and off it, the cpu %</p>
<p>Write step to step how to reproduce the issue.</p>
<p>Provide traces and xperf etl traces.</p> -
Icon´s are blank<p>Please provide traces also.</p>
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During install no text next to checkbutton<p>Maybe something wrong about the image, can not see, please try upload it to ownCloud.</p>
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During install no text next to checkbutton<p>please provide screenshot and installation logs.</p>
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Right-clicking on the reputation of some applications in KSN does not show how many Kaspersky users have used this program's record.<p>can not repro in testlab, but a forum user repro, so we submit the issue.</p>
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Right-clicking on the reputation of some applications in KSN does not show how many Kaspersky users have used this program's record.<p>@huang1111</p>
<p>I can not reproduce the problem with zh-Hans-CN version build in my environment.</p>
<p>Please recheck on different PC or network environment, upload screenshot and traces to ownCloud if you stable repro.</p> -
Advanced cleanup technology can cause problems when there is a timed shutdown<p>Please, provide samples, traces and any other valuable logs to ownCloud.</p>
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When working product crashes speed internet connection.<p>please try to find and replace with below dll from product folder:</p>
<p></p>
<p><a href="https://cloud.qainfo.ru/s/efctai86mxf1Gua" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/efctai86mxf1Gua</a></p>
<p></p>
<p>See if it still reproduce?</p> -
When working product crashes speed internet connection.<p>And also, what's the exactly meaning of "<span>Speed internet connection crashes in 9 times.</span>"</p>
<p>Which things crash?</p>
<p>9 times exactly?</p> -
When working product crashes speed internet connection.<p>Can not access the file share of your product logs.</p>
<p>Please upload info to <a href="https://cloud.qainfo.ru" target="_blank" rel="noopener">https://cloud.qainfo.ru</a></p>
<p></p>
<p>Refer to:</p>
<p><a href="/topic/5/file-sharing" target="_blank" rel="noopener">https://eap.kaspersky.com/topic/5/file-sharing</a></p> -
Tried to close a process with application controll and got weird message<p>please upload traces to owncloud</p>
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Tried to close a process with application controll and got weird message<p>@helios_07</p>
<p>please provide traces also.</p>