@ilya-zadonsky

So, you plan to add support for RS5 in next patch. This is kind of less-urgent patch to fix hot issue.

How about 2019 patch C? Looks like there will be much more fixs in patch than in patch J.

@jarvis

Hello 

I did other test,

I successfully installed 2019 version on the exact same problematic machine. And it was indeed fucntioning normally.

But than I uninstalled 2019-reboot-install 2020, still got same error code.

I again format my drive and clean installed OS, using iso from MSDN.

still got same error and error code.

Do you need any other data for investigation? Or is it worth I switch another OS build? 

https://cloud.qainfo.ru/s/wfxpcW6Ndj3qHec

new gsi6 report, with installation logs in it.

Reproduction steps:

Install KIS2020.0.0.418 en-us on win10

Actual result:

Install failed

Expected Result:

Installation is success, product loaded normally

OS: Windows10 Enterprise 2016LTSB 14393.2248 x64

Product Build: KIS2020.0.0.418 en-us

This OS is just newly installed, with few third party software.

but I can not install avp, I have tried twice. Got same error code.

Uploaded:

GSI6, install logs, error screenshot

https://cloud.qainfo.ru/s/V64MGHfLgV3KdEa

It is pretty strange that nearly every chinese user who have ever tried this build all got same problem like me - they shared thier experience with me after the disaster.

Crash and unable to reboot.

@jarvis

Hi

Sorry I can not proceed any testing with build 418.........

Product even can not load in my OS.

Problem can be reproduced even I already clean-installed my windows10 OS, It is almost same software environment which I used to test 2019 version

but I change my device from MSI GE60 2oc to Thinkpad X240s.

I will try upload a gsi report before os cannot boot.

luckily I set a restore point before installation........

@ilya-zadonsky

Hello

I finally finished uploading such a large zip to dump server, can you help check if the dumps and traces are integral/

@ilya-zadonsky

I saved a lot of dumps, trace and installation logs,

will upload all of them first.

but it is hard to upload, will teke great time, now working on it.......

@xzz123

Just finfished reinstall my windows os.

A restore point is very helpful, learned........