Is this what you mean by b2b support service: https://community.kaspersky.com/kaspersky-corporate-products-27

This method didn't work either. I should point out that there is no traffic folder at ProgramData\Kaspersky Lab\KES\Data\, Is the folder supposed to be created when the dump is started?

I just installed the new KES, and I still have the same problem. I will try to follow the procedure you gave me.

Update: I tried the procedure, but could not get the traffic dump to work. x64 and x86 refers to the processor type, right? I have a x64 processor, so I created a string (right click, new, string value) named DumpNetworkTraffic in HKLM\SOFTWARE\Wow6432Node\KasperskyLab\protected\KES\environment\. The "value data" for the string should be

DumpNetworkTraffic = (REG_SZ)"1"

right?

What do you mean by "video?" Video of what? Do you want a video of what is seen on my computer screen? A new version of KES is out, so this issue might not matter at all. I will let you know if the new version has the same problem.

During tracing, I tried to go to bing.com which was blocked.

Kaspersky Endpoint Security causes Yandex Browser to not work properly. Sometimes when you try to go to certain websites, they won't load. This only happens when Web Threat Protection or Web Control are activated.

Kaspersky Endpoint Security 11.7.0.384

Windows 10 Home build 19043.1052

I have the same problem, general/settings causes KES to crash.

Kapersky Endpoint Security 11.6.0.201 won't accept the activation code I was given. It says "Unknown error (error code: 0x0000000D)." I can't upload traces since they don't work (maybe because the License is expired?)

Windows 10 Home, version 20H2

Please let me know if you need more information.

How do I get a new license for Kaspersky Endpoint? I messaged Stepan Korchagin but haven't heard back.

@jarvis said in Cloud Services Tracking:

thank you for your report. I've contacted KES developers. Now this unit is under development. Today only reports should be available in KES app. Settings can be opened in KSC admin console.

Should I install KSC? If so, can I have a link to the correct version to download.