@harlan4096

Ok, thanks for feedback

I'm going to wait for the RC version (hoping that the bug doesn't appear in the meantime)

Hello

Is it possible to use this beta version for a 24/7 PC (fairly stable) ?

With 21.15, bug 6396955 is present although it is not présent with this beta (and not present either with 21.14)

Support does nothing, I gave them the cause of the bug, they just have to correct it, but no... And I'm tired of waiting

Thanks

@jarvis @dmitriy-pisarets

Hello

Could you do what is necessary or "report" the cause of the bug to the appropriate department?

Customer service tells me that this bug is still under investigation (for 10 months now)

I informed them of the cause of the bug (easily reproducible) which I found in 48 hours and they responded to me with an email automatically I think, that it is still the subject of an investigation

Thanks in advance

@dmitriy-pisarets

Yes, I tested it yesterday (after reading your message), thanks

Besides, the bug reference in my other topic is not present on this 21.16

PS: I indicated Resolved, but I don't know if it's okay to indicate like that

Hello @jarvis

After some tests, I found where the bug in 21.15 comes from

If the "Application updates schedule setting" option (in "Performance settings") is disabled, the bug appears, if the option is enabled, it's OK

If your developers can do what is necessary

Thanks in advance

EDIT : and for info, I tested the 21.16.0.182 build and the problem is not present by disabling this option

Hello @Dimitriy

I found, it was the Mongolian Bati font who had a problem

I only have the latest version 21.15

Thanks for your help

I wanted to test on another PC (so as not to make a "mess" on mine), but no additional activation key (and even the Free version requires activation)

I'm stuck for the tests

EDIT : I created a new Kaspersky account for Kaspersky Free, it's good

Does anyone know what font version 21.15 uses more (compared to 21.14)?

Hello

I tested on a fresh installation of Windows 11 22621.1 (on another PC) and the problem is not present

Could this be a problem with the font not being installed ? No errors for Windows

The information in Region is the same

https://ibb.co/98sYwD3

https://ibb.co/jfN5C6Z

Thanks

Hello

Trace files attached

https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/

Thanks

Hello

Ok, I thought the developers had fixed the problem but support forgot to notify me ('ticket' opened at the start of the year)

I confirm that the problem was resolved with an update (of the components I suppose) with 21.14

I went back with 21.14 while waiting

Thanks