Ok, thanks for feedback
I'm going to wait for the RC version (hoping that the bug doesn't appear in the meantime)
Ok, thanks for feedback
I'm going to wait for the RC version (hoping that the bug doesn't appear in the meantime)
Hello
Is it possible to use this beta version for a 24/7 PC (fairly stable) ?
With 21.15, bug 6396955 is present although it is not présent with this beta (and not present either with 21.14)
Support does nothing, I gave them the cause of the bug, they just have to correct it, but no... And I'm tired of waiting
Thanks
Hello
Could you do what is necessary or "report" the cause of the bug to the appropriate department?
Customer service tells me that this bug is still under investigation (for 10 months now)
I informed them of the cause of the bug (easily reproducible) which I found in 48 hours and they responded to me with an email automatically I think, that it is still the subject of an investigation
Thanks in advance
Yes, I tested it yesterday (after reading your message), thanks
Besides, the bug reference in my other topic is not present on this 21.16
PS: I indicated Resolved, but I don't know if it's okay to indicate like that
Hello @jarvis
After some tests, I found where the bug in 21.15 comes from
If the "Application updates schedule setting" option (in "Performance settings") is disabled, the bug appears, if the option is enabled, it's OK
If your developers can do what is necessary
Thanks in advance
EDIT : and for info, I tested the 21.16.0.182 build and the problem is not present by disabling this option
Hello @Dimitriy
I found, it was the Mongolian Bati font who had a problem
I only have the latest version 21.15
Thanks for your help
I wanted to test on another PC (so as not to make a "mess" on mine), but no additional activation key (and even the Free version requires activation)
I'm stuck for the tests
EDIT : I created a new Kaspersky account for Kaspersky Free, it's good
Does anyone know what font version 21.15 uses more (compared to 21.14)?
Hello
I tested on a fresh installation of Windows 11 22621.1 (on another PC) and the problem is not present
Could this be a problem with the font not being installed ? No errors for Windows
The information in Region is the same
Thanks
Hello
Trace files attached
https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/
Thanks
Hello
Ok, I thought the developers had fixed the problem but support forgot to notify me ('ticket' opened at the start of the year)
I confirm that the problem was resolved with an update (of the components I suppose) with 21.14
I went back with 21.14 while waiting
Thanks