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  4. KAV\KIS\KTS\KFA\KS\KSOS: 20.0.9.933 RC

KAV\KIS\KTS\KFA\KS\KSOS: 20.0.9.933 RC

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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    βTester
    wrote on last edited by harlan4096
    #5

    <p>This is the most UNSTABLE build until now in my system, just installed CRASHED, and automatically came to run and again crashed, and several cycle crashes until the GUI shield icon stopped appearing in the task bar, only 1 avp.exe remained running... lots of dumps...</p>
    <p></p>
    <p>I've rebooted the system and still the same behavior, will send all the traces and dumps, this build can't remain running on my system more than 30 seconds and automatically crashes again and again, I even have no time select any setting in the GUI because it crashes again... <img src="/plugins/nodebb-plugin-composer-kl/vendor/tinymce/plugins/emoticons/img/smiley-frown.gif" alt="frown" /><img src="/plugins/nodebb-plugin-composer-kl/vendor/tinymce/plugins/emoticons/img/smiley-yell.gif" alt="yell" /><img src="/plugins/nodebb-plugin-composer-kl/vendor/tinymce/plugins/emoticons/img/smiley-undecided.gif" alt="undecided" /></p>

    S1 (Desktop MELPOMENIA): KES 12.11 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.24 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

    D 1 Reply Last reply
    0
    • harlan4096H harlan4096

      <p>This is the most UNSTABLE build until now in my system, just installed CRASHED, and automatically came to run and again crashed, and several cycle crashes until the GUI shield icon stopped appearing in the task bar, only 1 avp.exe remained running... lots of dumps...</p>
      <p></p>
      <p>I've rebooted the system and still the same behavior, will send all the traces and dumps, this build can't remain running on my system more than 30 seconds and automatically crashes again and again, I even have no time select any setting in the GUI because it crashes again... <img src="/plugins/nodebb-plugin-composer-kl/vendor/tinymce/plugins/emoticons/img/smiley-frown.gif" alt="frown" /><img src="/plugins/nodebb-plugin-composer-kl/vendor/tinymce/plugins/emoticons/img/smiley-yell.gif" alt="yell" /><img src="/plugins/nodebb-plugin-composer-kl/vendor/tinymce/plugins/emoticons/img/smiley-undecided.gif" alt="undecided" /></p>

      D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #6

      <p>@harlan4096 ok, we are waiting for traces. We'll need more info to find dependencies. Here in Lab we tested this build and had no problem with crashes. </p>

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      • harlan4096H Offline
        harlan4096H Offline
        harlan4096
        βTester
        wrote on last edited by
        #7

        <p>I'm packing dumps and traces: 3,3GB collected just installed and after the 1st reboot... be a bit patient because it will take a bit time to upload :)</p>

        S1 (Desktop MELPOMENIA): KES 12.11 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.24 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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        • H Offline
          H Offline
          Helios_07
          wrote on last edited by
          #8

          <p>I got the same behaviour. gui starts to crash a few seconds after it started.</p>
          <p>Will upload traces and dumps too.</p>

          PC:
          Windows 10 64-bit Version 20H2
          Build 19042.985
          Intel Core i10-10900K @ 3,7GHZ
          32,0 GB-RAM
          NVIDIA Geforce RTX 2080 TI 11GB
          KIS 21.4.8.292
          KPM 9.0.2.15298(o)
          Forum Signature from 25.May.2021

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          • C Offline
            C Offline
            Caos
            Moderators
            wrote on last edited by
            #9

            <p>Hi,</p>
            <p></p>
            <p>Confirmed. Same here, just installed crashed.</p>
            <p></p>
            <p>Regards</p>

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            • H Offline
              H Offline
              Helios_07
              wrote on last edited by
              #10

              <p>Seems to be a problem with perfts.dll,</p>
              <p>Windbg suggest this as bug title: Data from Faulting Address controls Branch Selection starting at perfts!CollectTSObjectData+0x000000000000016c</p>

              PC:
              Windows 10 64-bit Version 20H2
              Build 19042.985
              Intel Core i10-10900K @ 3,7GHZ
              32,0 GB-RAM
              NVIDIA Geforce RTX 2080 TI 11GB
              KIS 21.4.8.292
              KPM 9.0.2.15298(o)
              Forum Signature from 25.May.2021

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              0
              • D Offline
                D Offline
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #11

                <p>We will analyze your traces and dumps. This problem doesn't reproduce in Lab, so it's good that you have revealed it.</p>

                1 Reply Last reply
                0
                • J Offline
                  J Offline
                  Jowi
                  Moderators
                  wrote on last edited by
                  #12

                  <p>Waiting for new build or what is the next step?</p>

                  H D 2 Replies Last reply
                  0
                  • J Jowi

                    <p>Waiting for new build or what is the next step?</p>

                    H Offline
                    H Offline
                    Helios_07
                    wrote on last edited by
                    #13

                    <p>@jowi</p>
                    <p>I downgraded, testing a build without gui is a little challenging^^</p>

                    PC:
                    Windows 10 64-bit Version 20H2
                    Build 19042.985
                    Intel Core i10-10900K @ 3,7GHZ
                    32,0 GB-RAM
                    NVIDIA Geforce RTX 2080 TI 11GB
                    KIS 21.4.8.292
                    KPM 9.0.2.15298(o)
                    Forum Signature from 25.May.2021

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                    • J Jowi

                      <p>Waiting for new build or what is the next step?</p>

                      D Offline
                      D Offline
                      Dmitriy.Pisarets
                      Kaspersky Lab
                      wrote on last edited by
                      #14

                      <p>@jowi said in <a href="/post/3759" target="_blank" rel="noopener">KAV\KIS\KTS\KFA\KS\KSOS: 20.0.9.933 RC</a>:</p>
                      <blockquote>Waiting for new build or what is the next step?</blockquote>
                      <p>Hello! We will try to publish new build ASAP. So, please, please be patient.</p>

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