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  7. [2020] Application Control (HIPS, SW, Firewall, IDS, TAM)
  8. TAM analysis taking long and getting unresponsive the system...

TAM analysis taking long and getting unresponsive the system...

Scheduled Pinned Locked Moved [2020] Application Control (HIPS, SW, Firewall, IDS, TAM)
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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>1.- Installed KTS2020 b20.0.7.895.</span></p>
    <p><span>2.- Updated and reboot the system.</span></p>
    <p><span>3.- I clicked in [Enable] button in TAM settings.</span></p>
    <p><span></span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>My system got very unresponsive and slow, don't know it changed the priority of the analysis, but I even had to Pause Protection, and even though it consuming high CPU- Opening windows and applications takes long, even opening Windows Task Manager. I even can't finish the analysis and enable it.</span></p>
    <p><span></span></p>
    <p><span>When I clicked in Stop TAM analysis it takes long and after that I got dumps...</span></p>
    <p><span></span></p>
    <p><span>Screen-shots: <a href="https://cloud.qainfo.ru/apps/gallery/s/MM8jEUunAq5rlS1" target="_blank" rel="noopener">https://cloud.qainfo.ru/apps/gallery/s/MM8jEUunAq5rlS1#</a></span></p>
    <p><span></span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>This behaviour in TAM analysis was not there in previous RC.</span></p>
    <p><span></span></p>
    <p><span><strong>I will try to collect traces during TAM analysis later when not using the system... </strong> </span></p>

    S1 (Desktop MELPOMENIA): KES 12.9 + Windows 11 Pro 24H2 *** S2 (Desktop TERMINUS): Kaspersky Premium 21.21 beta + Windows 10 Pro 22H2

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      UI is not initialized within timeout, diag dump was taken. as designed.

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      • harlan4096H Offline
        harlan4096H Offline
        harlan4096
        wrote on last edited by
        #3

        <p>The issue is not the GUI dump, but the slowness my system became during the long time TAM analysis that took in my system (more than 5 hours), this behaviour was not there in previous KTS2020 RC...</p>

        S1 (Desktop MELPOMENIA): KES 12.9 + Windows 11 Pro 24H2 *** S2 (Desktop TERMINUS): Kaspersky Premium 21.21 beta + Windows 10 Pro 22H2

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