#893 tried to close KTS


  • Rejected

    , last edited by Jarvis

    Virtual PC:

    VMWare Workstation 15 Player

    Windows 10 x64 Version: 1809

    KTS 20.0.1.780 de app + drv verifier enabled

    Unknown exception - code 7f167cff

    um:application_fault_avrf_7f167cff_bl.dll!gettracer

    Reproduction steps:

    I tried to close KTS by rightclicking on the icon->close.

    KTS wrote a dump and kept running, the second attempt to close KTS worked fine.

    Actual result:

    KTS didnt close and wrote the dump.

    Expected Result:

    KTS closed.

    EDIT: Got this dump 3 times, seems to be related to the confirmation window when kaspersky asks if i want to continue with this operation like closing kaspersky or trying desinfection without restart and so on.

    Here is another set of traces+dump: https://cloud.qainfo.ru/s/zrOln7qyndT4TtS

    System Settings

    Operating system: Win 10, x64

    System: Intel Core i7 4770 @ 3.4GHZ, 12,0GB RAM, NVIDIA Geforce GTX 1060 6GB, Harddisk 1TB

    Product: KTS

    Product Version: 20.0.1.780

    Language: de-DE

    Product Logs: https://cloud.qainfo.ru/s/bLWOGlo22I6omrg

  • duplicated


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