#88 Avp confirmation Prompt window sometimes delay or hangs.


  • Fixed

    [2018] Titanium BT
    , last edited by Jarvis

    Reproduction steps:

    Try to stop protection & disable self protection & add exception rules

    Avp confirmation Prompt window will pop up

    Actual result:

    The window pop up with only its border line, inside is hollow. Sometimes you have to wait for a few seconds to let the window fully display. Sometimes you need to wait more than 10 seconds, and you can even drag the hollow window running on your desktop leaving residue image.

    Expected Result:

    The window pop up right after I choose to stop protection.

    Windows10 RS4 17134.112 x64

    I tried to reproduce moren than once and collected traces: https://cloud.qainfo.ru/s/5ZXJ7Tn37s2oU4C

    System Settings

    Operating system: Win 10, x64

    System: whatever

    Product: KTS

    Product Version: 2019 MR0

    Language: en-US

    Product Logs: https://cloud.qainfo.ru/s/5ZXJ7Tn37s2oU4C


  • Kaspersky Lab

    This error occurred once or happens all the time?


  • [2018] Titanium BT

    @ilya-zadonsky

    Hello

    It is not predictable

    But quite often.



Looks like your connection to Beta Testing was lost, please wait while we try to reconnect.