#828 Crashes after automatically and unloading product.


  • Rejected

    , last edited by Jarvis

    Windows 10 Pro Build 17763 EN All update KTS 20.0.1.780 Application Verifier and Driver Verifier ON

    Reproduction steps:

    1. Product automatically run update signature.
    2. Unloading product.
    3. Run product.

    Actual result:

    Product crashes without damps create KAV.dumpwriter.log only.

    Expected Result:

    Product run successfully and crashes.

    System Settings

    Operating system: Win 10, x64

    System: Intel Core 2 Duo E4500 RAM 3GB DDR2 Hitachi HDP725050GLA360 500 GB ASUS P5G-MX

    Product: KTS

    Product Version: 20.0.1.780

    Language: en-US

    Product Logs: https://cloud.qainfo.ru/s/ujpK7DqBLEQ8vM1

  • Cannot Reproduction.

  • Jarvis, Hi.

    lf i can repeat l will send the necessary information.

  • unfortunately, we cannot analyze crash using only dumpwriter.log. Please try to get dump with task manager or get info using procmon


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