#827 dump file created when I try reproduce a safe money malfuction
Fixed, last edited by Jarvis last edited by Jarvis
When I work on this topic: https://eap.kaspersky.com/topic/826/fail-to-run-protected-browser-error-code-0x80000042
I found there was a dump file created, although I never noticed any crash.
dump file created during the reproduce
No dump file created during the reproduce
Operating system: Win 10, x64
System: i7-4800MQ 16g 250g gt750m
Product Version: 18.104.22.1680
Product Logs: https://cloud.qainfo.ru/s/nLaNhUKoN16MA0d
there are already some traces in the virtual machine which from the installation till a success reproduce.
And I found that if I do not run update, the bug can not be reproduced. If I update the databases and reboot, the problem will occur
, last edited by xzz123 last edited by xzz123
So, I am supposed to try to reproduce this problem in a virtuemachine, than I upload that virtue image, than you can work on the exact same environment?
Quite a difficult task......May take me one or two days to accomplish it...have never done that before
or, there is really not another method that you can obtain necessary data?