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  7. [2020] Safe Money (SM, VK/SK)
  8. Fail to run protected browser. Error code: 0x80000042

Fail to run protected browser. Error code: 0x80000042

Scheduled Pinned Locked Moved [2020] Safe Money (SM, VK/SK)
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  • xzz123X Offline
    xzz123X Offline
    xzz123
    Moderators
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span></span>enable safe money function, and try to open payment website in a protected browser</p>
    <p><strong>Actual result:</strong></p>
    <p><span></span>product failed to run protected browser, reboot OS, still the same.</p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>protected browser opened successfully</p>
    <p></p>
    <p>KSOS20.0.1.780 en-us</p>
    <p>windows10 1607 14393.2639 LTSB x64</p>
    <p></p>
    <p>When I try open a payment website in internet explorer, avp show such error message:</p>
    <div>
    <div>
    <h1>Run error</h1>
    <p>Cannot open the website in Protected Browser in Microsoft Edge.</p>
    <p>Failed to run Protected Browser. Reason: Unexpected error starting Protected Browser. Please contact Technical Support. Error code: 0x80000042</p>
    <p></p>
    <p>Also there happened to be a dump file created during my reproduce, it is also in the Archive with traces.</p>
    <p>I will post a Separated topic to report that crash.</p>
    <p></p>
    <p>https://cloud.qainfo.ru/s/nLaNhUKoN16MA0d</p>
    </div>
    </div>

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      It's part of https://eap.kaspersky.com/topic/827.

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