Avp suggest Hardware Virtualization is not available after first reboot of my OS
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<p>Hello</p>
<p>can anyone take a look?</p>
<p>What should I do so that dev will reconsider about this case?</p><p>@xzz123 Hello! Sorry, it took some time to get here =). I'll grab it.</p>
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<p>Hello</p>
<p>can anyone take a look?</p>
<p>What should I do so that dev will reconsider about this case?</p><p>@xzz123, can you send traces and screenshot? </p>
<p>Traces: It will be enough to start recording, restart product, open main menu, go to notifications. </p> -
<p>@xzz123, can you send traces and screenshot? </p>
<p>Traces: It will be enough to start recording, restart product, open main menu, go to notifications. </p><p>@dmitriy-pisarets</p>
<p><a href="https://cloud.qainfo.ru/s/8QYzUFSA0Qt7jyv" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/8QYzUFSA0Qt7jyv</a></p>
<p>Here are traces and GSI6 report.</p>
<p>I turn on traces and try restart product and restart OS, than turn off traces.</p>
<p>Product language is simplified chinese, the notification told me that my OS is found to be unstable when virtualization is enabled, so it is not available.</p> -
<p>@dmitriy-pisarets</p>
<p><a href="https://cloud.qainfo.ru/s/8QYzUFSA0Qt7jyv" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/8QYzUFSA0Qt7jyv</a></p>
<p>Here are traces and GSI6 report.</p>
<p>I turn on traces and try restart product and restart OS, than turn off traces.</p>
<p>Product language is simplified chinese, the notification told me that my OS is found to be unstable when virtualization is enabled, so it is not available.</p><p>@xzz123 thank you. </p>
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<p><strong>Reproduction steps:</strong></p>
<p><span></span>install product, update it</p>
<p>reboot OS</p>
<p><strong>Actual result:</strong></p>
<p><span></span>Before the first reboot, everything work fine.</p>
<p>after reboot, avp told me there is no hardware support of virtualization technology, and I should change a device which support hardware virtualization.</p>
<p><strong>Expected Result:</strong></p>
<p><span>hardware virtualization based protection should work fine, there should not be any alert about it.</span></p>
<p><span></span></p>
<p><span>windows10 </span>ver1607 14393.2639 LTSB x64</p>
<p><span>KIS20.0.1.780 zh-cn</span></p>
<p><span>I uploaded traces and GSI6 report.</span></p>
<p><span>https://cloud.qainfo.ru/s/xeXjUhhQ2tumhNG</span></p><p>@xzz123, hello sir!</p>
<p>Does it reproduce now? Developers say, new updates should fix problem, </p> -
<p>@xzz123, hello sir!</p>
<p>Does it reproduce now? Developers say, new updates should fix problem, </p><p>@dmitriy-pisarets</p>
<p>Hello</p>
<p>Sadly, I can not test current beta build due to continuous crash</p>
<p>I even do not have a chance to start the product successfully.</p>
<p>Do you need me check the problem using previous build? Is it ok to wait for another build?</p> -
<p>@dmitriy-pisarets</p>
<p>Hello</p>
<p>Sadly, I can not test current beta build due to continuous crash</p>
<p>I even do not have a chance to start the product successfully.</p>
<p>Do you need me check the problem using previous build? Is it ok to wait for another build?</p><p>@xzz123, we hope tomorrow will be new build</p>
<p></p> -
<p>@xzz123, we hope tomorrow will be new build</p>
<p></p><p>@dmitriy-pisarets</p>
<p>Glad to hear that.</p>
<p>Will proceed test ASAP.</p> -
<p>Just installed latest beta build and also the databases is the latest( although it was released two days ago)</p>
<p>The problem is no longer reproduced.</p> -
<p>Just installed latest beta build and also the databases is the latest( although it was released two days ago)</p>
<p>The problem is no longer reproduced.</p><p>@xzz123 , Thank you!</p>
<p></p>
