#749 Not working plugin Kaspersky Password Managar


  • Fixed

    [2016] Titanium BT
    , last edited by Jarvis

    Windows 10 Pro Build 17763 EN All update KPM 9.0.2.577 Google Chrome Version 71.0.3578.80 (Official Build) (64-bit)

    Reproduction steps:

    1. Run Google Chrome .
    2. Click on icon key in browser.

    Actual result:

    Show messages what must download Kaspersky Password Managar.   

    Expected Result:

    Plugin Kaspersky Password Managar working normal. 

    System Settings

    Operating system: Win 10, x64

    System: Intel Core 2 Duo E4500 RAM 3GB DDR2 Hitachi HDP725050GLA360 500 GB ASUS P5G-MX

    Product: KPM

    Product Version: 9.2.+

    Language: en-US

    Product Logs: https://cloud.qainfo.ru/s/Q6BzgRg1yWYwPnR


  • Kaspersky Lab

    Greetings.

    Can you give me more information:

    Do you install plugin for Google Chrome using buttons in KPM or do you load unpacked kpm.crx? Also can you send me id`s your plugin from KPM and chrome?

    Id in KPM: 

    1. Open "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager 9.0.2".
    2. Open chrome.nm-server.manifest.json as typical .txt file, use any notepad for it. 
    3. Find next word "chrome-extension://" and send me symbols set next to it. For example: I have next in my chrome.nm-server.manifest.json : "chrome-extension://objoldinpoihjimeidlcmghoigbabanl/"

    Id in Chrome:

    1. Open Chrome
    2. Paste chrome://extensions/ in URL field and click "Enter" button on keyboard. 
    3. Find Kaspersky Password Manager4.1.8 and click "Details".
    4. Find ID and send me please. 

    These id`s must be the same. I want check it at first. 


  • [2016] Titanium BT

    ID witch KPM.

    "chrome-extension://objoldinpoihjimeidlcmghoigbabanl/"

    ID witch Google Chrome.

    chrome://extensions/?id=objoldinpoihjimeidlcmghoigbabanl



  • I believe the Access violation i reported is the cause, my plugins also dont work.


  • Kaspersky Lab
    , last edited by Victor.Savinov

    Good day!

    Can you check your problem in new KPM build : https://eap.kaspersky.com/topic/780/kaspersky-password-manager-9-0-2-596-windows?


  • [2016] Titanium BT

    Victor, hi cannot reproduction.



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