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  8. slow OS and then restart of KSOS without warning or message

slow OS and then restart of KSOS without warning or message

Scheduled Pinned Locked Moved [2020] Crashes/Dumps/BSOD
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  • J Offline
    J Offline
    Jowi
    Moderators
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    started my laptop and the system W10 was slow. After some time KSOS restarted without any message or crash.

    Actual result:

    KSOS restarted without any reason.

    Expected Result:

    If KSOS is restarting (update of modules?), then it is good, i have a message.

    P.S.: Sorry for bad explanation, but i was not sure where i can post it. And if it was a problem (restart without any reason). I added traces.

    Aspire Go15 - i5 1334U, 16GB, Win11 Home 25H2

    D 1 Reply Last reply
    0
    • J Jowi

      Reproduction steps:

      started my laptop and the system W10 was slow. After some time KSOS restarted without any message or crash.

      Actual result:

      KSOS restarted without any reason.

      Expected Result:

      If KSOS is restarting (update of modules?), then it is good, i have a message.

      P.S.: Sorry for bad explanation, but i was not sure where i can post it. And if it was a problem (restart without any reason). I added traces.

      D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #2

      @jowi, hello! 

      1. When did you start wright  this traces: before or after restart? 

      developer says, this traces have no info about KSOS restart.

      2)  Can you turn on full tracers and then reproduce this bug ?

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      • J Offline
        J Offline
        Jowi
        Moderators
        wrote on last edited by
        #3

        @dmitriy.pisarets, hi.

        1. the traces are running at all the time. I stopped it after the restart of KSOS to collect the traces. But i already thought, that there is nothing.

        2. I can try it, but it was a situation, which happened only 1 time.

        Aspire Go15 - i5 1334U, 16GB, Win11 Home 25H2

        D 1 Reply Last reply
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        • J Jowi

          @dmitriy.pisarets, hi.

          1. the traces are running at all the time. I stopped it after the restart of KSOS to collect the traces. But i already thought, that there is nothing.

          2. I can try it, but it was a situation, which happened only 1 time.

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #4

          @jowi said in slow OS and then restart of KSOS without warning or message:

          1. I can try it, but it was a situation, which happened only 1 time.

          ok, I understand. I  suggest to close this issue, and reopen it, if it will be reproduced. 

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          • J Offline
            J Offline
            Jowi
            Moderators
            wrote on last edited by
            #5

            If i can catch them again, i contact you. Please close it.

            Aspire Go15 - i5 1334U, 16GB, Win11 Home 25H2

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            • JarvisJ Offline
              JarvisJ Offline
              Jarvis
              wrote on last edited by
              #6

              Cannot Reproduce

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