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  7. [2020] Encryption/Backup/PM/Shredder/UDC
  8. No connection for server Kaspersky Security Network to country Ukraine.

No connection for server Kaspersky Security Network to country Ukraine.

Scheduled Pinned Locked Moved [2020] Encryption/Backup/PM/Shredder/UDC
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  • Virus_900V Offline
    Virus_900V Offline
    Virus_900
    [2021] Gold BT
    wrote on last edited by Jarvis
    #1

    <p><strong><span>Windows 10 Pro Build 17763 EN All update</span><span> </span>KTS 20.0.0.713 RC</strong></p>
    <p><strong></strong></p>
    <p><strong>Reproduction steps:</strong></p>
    <ol>
    <li>Install KTS.</li>
    <li><span></span>Click on More Tools->Security->Cloud Protection.</li>
    </ol>
    <p><strong>Actual result:</strong></p>
    <p><span></span>Product can not connect for servers KSN.</p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>Product successfully connection for KSN.</p>
    <p></p>
    <p></p>
    <p><img src="https://image.ibb.co/gr6n5V/Annotation-2018-11-20-183945.jpg" alt="" width="767" height="557" /></p>

    KTS 21.2.16.590 with Patch B
    KVRT 20.0.4.0 Testing

    OS Windows 10 Pro (x64) 19041 EN All update
    CPU Intel Core 2 Duo E4500 2.20 GHz
    RAM 4GB DDR2 x2 Slots userd,
    SSD SPCC Solid State Disk 256 GB
    HDD Hitachi HDP725050GLA360 500 GB

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    0
    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      As Designed

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      0
      • Virus_900V Offline
        Virus_900V Offline
        Virus_900
        [2021] Gold BT
        wrote on last edited by
        #3

        <p>Hi,</p>
        <p>Problem is observed in 20.0.1.780</p>
        <p><a href="https://cloud.qainfo.ru/s/8ZJ4zbuPGHD6oXt" target="_blank" rel="noopener">New traces</a></p>

        KTS 21.2.16.590 with Patch B
        KVRT 20.0.4.0 Testing

        OS Windows 10 Pro (x64) 19041 EN All update
        CPU Intel Core 2 Duo E4500 2.20 GHz
        RAM 4GB DDR2 x2 Slots userd,
        SSD SPCC Solid State Disk 256 GB
        HDD Hitachi HDP725050GLA360 500 GB

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        0
        • JarvisJ Offline
          JarvisJ Offline
          Jarvis
          wrote on last edited by
          #4

          добрый день!
          По словам разработчиков проблема не в нашей сетевой инфрастуктуре и не в нашем продукте. На уровне маршрутизатора или провайдера происходит подмена адреса на ipV6. KSN не работает с ipv6 адресами.

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          • Virus_900V Offline
            Virus_900V Offline
            Virus_900
            [2021] Gold BT
            wrote on last edited by
            #5

            <p>Понятно и что теперь? игнорировать?</p>

            KTS 21.2.16.590 with Patch B
            KVRT 20.0.4.0 Testing

            OS Windows 10 Pro (x64) 19041 EN All update
            CPU Intel Core 2 Duo E4500 2.20 GHz
            RAM 4GB DDR2 x2 Slots userd,
            SSD SPCC Solid State Disk 256 GB
            HDD Hitachi HDP725050GLA360 500 GB

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            0

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