#675 Sometime selfdefense do not work and avp process can be terminated
open task manager, choose avp gui or service process and try shut it down
avp process can be terminated
avp process can not be affected
windows10 1607 LTSB 14393.2580 x64
reproduce is not stable, but I had encounter this twice so far
and last time I turn one traces.
my internet is not stable at present, so I also upload a copy to google drive.
Operating system: Win 10, x64
Product Version: 2019 MR0
Product Logs: https://cloud.qainfo.ru/s/tvGnHI2dbNmOMK2
Developers ask more data to investigate the problem:
- installation logs msp (C:\Windows\Temp\msi*.log)
- msi and msp from cash Windows Installer (C:\Windows\Installer\*.msi and C:\Windows\Installer\*.msp)
- driver installation logs (C:\Windows\Inf\setup*.log)
I must have cleaned C:\Windows\Temp\msi*.log. It is empty...
Today I do not reproduce it success, if needed, I can reinstall the product and apply the patch again.
Do you remember, you reproduced this bug twice before any OS restart, or after?
I think between two reproduce, there should be a restart of OS. (to be honest, I actually can not remember that clearly)
And the traces uploaded are for the whole process of the second reproduce. When I record the second reporduce, I kept terminate avp and avpui process for sometimes, than I turn off trace.
there is no restart of OS during whole process of the second reproduce
and now I do not get a third reroduce for now.
@xzz123 thank you!
My colleagues will investigate this issue.
can you please look version of our drivers kl*.sys in directory C:\Windows\System32\Drivers.?
ops, my bad, I just reinstall the product.....
software environment now may be useless......If I can success reproduce again, I can send all those needed data