#675 Sometime selfdefense do not work and avp process can be terminated
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Rejected
Reproduction steps:
open task manager, choose avp gui or service process and try shut it down
Actual result:
avp process can be terminated
Expected Result:
avp process can not be affected
windows10 1607 LTSB 14393.2580 x64
KTS19.0.0.1088d en-HK_zh-Hant-HK
reproduce is not stable, but I had encounter this twice so far
and last time I turn one traces.
https://cloud.qainfo.ru/s/tvGnHI2dbNmOMK2
https://drive.google.com/open?id=1Ay7ul4KZUmDIGCbX_x12YdQsEqOVJyhx
my internet is not stable at present, so I also upload a copy to google drive.
System Settings
Operating system: Win 10, x64
System: whatever
Product: KTS
Product Version: 2019 MR0
Language: en-US
Product Logs: https://cloud.qainfo.ru/s/tvGnHI2dbNmOMK2
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@xzz123 ok
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ops, my bad, I just reinstall the product.....
software environment now may be useless......If I can success reproduce again, I can send all those needed data
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can you please look version of our drivers kl*.sys in directory C:\Windows\System32\Drivers.?
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I think between two reproduce, there should be a restart of OS. (to be honest, I actually can not remember that clearly)
And the traces uploaded are for the whole process of the second reproduce. When I record the second reporduce, I kept terminate avp and avpui process for sometimes, than I turn off trace.
there is no restart of OS during whole process of the second reproduce
and now I do not get a third reroduce for now.
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Hi
I must have cleaned C:\Windows\Temp\msi*.log. It is empty...
https://cloud.qainfo.ru/s/UyHx0B3MgMZTy2s
Today I do not reproduce it success, if needed, I can reinstall the product and apply the patch again.
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@xzz123, hello!
Developers ask more data to investigate the problem:
- installation logs msp (C:\Windows\Temp\msi*.log)
- msi and msp from cash Windows Installer (C:\Windows\Installer\*.msi and C:\Windows\Installer\*.msp)
- driver installation logs (C:\Windows\Inf\setup*.log)
Thank you!
