Sometime selfdefense do not work and avp process can be terminated

[xzz123]

<p><strong>Reproduction steps:</strong></p>
<p><span></span>open task manager, choose avp gui or service process and try shut it down</p>
<p><strong>Actual result:</strong></p>
<p><span></span>avp process can be terminated</p>
<p><strong>Expected Result:</strong></p>
<p><span></span>avp process can not be affected</p>
<p></p>
<p>windows10 1607 LTSB 14393.2580 x64</p>
<p>KTS19.0.0.1088d en-HK_zh-Hant-HK</p>
<p></p>
<p>reproduce is not stable, but I had encounter this twice so far</p>
<p>and last time I turn one traces.</p>
<p><a href="https://cloud.qainfo.ru/s/tvGnHI2dbNmOMK2" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/tvGnHI2dbNmOMK2</a></p>
<p><a href="https://drive.google.com/open?id=1Ay7ul4KZUmDIGCbX_x12YdQsEqOVJyhx" target="_blank" rel="noopener">https://drive.google.com/open?id=1Ay7ul4KZUmDIGCbX_x12YdQsEqOVJyhx</a></p>
<p>my internet is not stable at present, so I also upload a copy to google drive.</p>

[Dmitriy.Pisarets]

<p>@xzz123, hello!</p>
<p>Developers ask more data to investigate the problem: </p>
<ul>
<li>installation logs msp (C:\Windows\Temp\msi*.log)</li>
<li>msi and msp from cash Windows Installer (C:\Windows\Installer*.msi and  C:\Windows\Installer*.msp)</li>
<li>driver installation logs (C:\Windows\Inf\setup*.log)</li>
</ul>
<p></p>
<p>Thank you!</p>

[xzz123]

<p>@dmitriy-pisarets</p>
<p>Hi</p>
<p>I must have cleaned C:\Windows\Temp\msi*.log. It is empty...</p>
<p><a href="https://cloud.qainfo.ru/s/UyHx0B3MgMZTy2s" target="_blank" rel="noopener">https://cloud.qainfo.ru/s/UyHx0B3MgMZTy2s</a></p>
<p>Today I do not reproduce it success, if needed, I can reinstall the product and apply the patch again.</p>

[Dmitriy.Pisarets]

<p>@xzz123, hi!</p>
<p></p>
<p>Do you remember, you reproduced this bug twice before any OS restart, or after? </p>
<p></p>

[xzz123]

<p>@dmitriy-pisarets</p>
<p>I think between two reproduce, there should be a restart of OS. (to be honest, I actually can not remember that clearly)</p>
<p>And the traces uploaded are for the whole process of the second reproduce. When I record the second reporduce, I kept terminate avp and avpui process for sometimes, than I turn off trace.</p>
<p>there is no restart of OS during whole process of the second reproduce</p>
<p>and now I do not get a third reroduce for now.</p>

[Dmitriy.Pisarets]

<p>@xzz123 thank you! </p>
<p>My colleagues will investigate this issue.  </p>

[Dmitriy.Pisarets]

<p>@xzz123</p>
<p>can you please look version of our drivers  <span>kl*.sys in directory  C:\Windows\System32\Drivers.?</span></p>

[xzz123]

<p>@dmitriy-pisarets</p>
<p>ops, my bad, I just reinstall the product.....</p>
<p>software environment now may be useless......If I can success reproduce again, I can send all those needed data</p>

[Dmitriy.Pisarets]

<p>@xzz123 ok</p>

[Jarvis]

Cannot Reproduce