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  7. [2020] Application Control (HIPS, SW, Firewall, IDS, TAM)
  8. Execution slowdown when TAM enabled

Execution slowdown when TAM enabled

Scheduled Pinned Locked Moved [2020] Application Control (HIPS, SW, Firewall, IDS, TAM)
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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    βTester
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    0.- Install VLC 3.0.4 x64

    1.- Enable TAM

    2.- Open an audio mp3 file

    3.- VLC takes more than 30 seconds to open and start to reproduce the mp3 file

    4.- If You close VLC and try again, will open fast, but with every new session, or in the same session after some time, again You may get slowdown execution VLC.

    I'm not getting this behaviour with all applications + TAM enabled, but probably it is reproducible with others.

    I already reported this behaviour some years ago during beta testing of previous build of Kaspersky KIS/KTS.

    Actual result:

    VLC takes more than 30 seconds to open.

    Expected Result:

    VLC should open in about 1 ~ 2 seconds.

    S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

    D 1 Reply Last reply
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    • harlan4096H harlan4096

      Reproduction steps:

      0.- Install VLC 3.0.4 x64

      1.- Enable TAM

      2.- Open an audio mp3 file

      3.- VLC takes more than 30 seconds to open and start to reproduce the mp3 file

      4.- If You close VLC and try again, will open fast, but with every new session, or in the same session after some time, again You may get slowdown execution VLC.

      I'm not getting this behaviour with all applications + TAM enabled, but probably it is reproducible with others.

      I already reported this behaviour some years ago during beta testing of previous build of Kaspersky KIS/KTS.

      Actual result:

      VLC takes more than 30 seconds to open.

      Expected Result:

      VLC should open in about 1 ~ 2 seconds.

      D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #2

      @harlan4096, Hello!  

      Developers ask for full traces from the very beginning: 

      1 Please, set traces to maximum level

      2 Enable TAM (let it finish software analyze) 

      3 Start xperf  (only after TAM is enabled)

      4 Open mp3 with VLC

      5 Please, try to reproduce "long time" mp3 start for second time  ("...every new session, or in the same session after some time...")

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      • harlan4096H Offline
        harlan4096H Offline
        harlan4096
        βTester
        wrote on last edited by
        #3

        Ok, let me some days, I have to install Microsoft Windows AD Kit (xperf) and try to reproduce again the process...

        S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

        D 1 Reply Last reply
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        • harlan4096H harlan4096

          Ok, let me some days, I have to install Microsoft Windows AD Kit (xperf) and try to reproduce again the process...

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #4

          @harlan4096, take your time ) 

          1 Reply Last reply
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          • D Offline
            D Offline
            Dmitriy.Pisarets
            Kaspersky Lab
            wrote on last edited by
            #5

            Hello! Just want to remind that we looking forward traces from you. Thanks for understanding!

            1 Reply Last reply
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            • harlan4096H Offline
              harlan4096H Offline
              harlan4096
              βTester
              wrote on last edited by
              #6

              Yes! I was waiting for the new build! installing it now!

              S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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              • harlan4096H Offline
                harlan4096H Offline
                harlan4096
                βTester
                wrote on last edited by harlan4096
                #7

                Shall I use this trace.cmd file to collect xperf traces?

                xperf -on base+cswitch+compact_cswitch+fileio -stackwalk profile -buffersize 1024

                pause

                xperf -d trace.etl

                S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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                • harlan4096H harlan4096

                  Shall I use this trace.cmd file to collect xperf traces?

                  xperf -on base+cswitch+compact_cswitch+fileio -stackwalk profile -buffersize 1024

                  pause

                  xperf -d trace.etl

                  D Offline
                  D Offline
                  Dmitriy.Pisarets
                  Kaspersky Lab
                  wrote on last edited by
                  #8

                  @harlan4096, Yeap, it's look right.

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                  • harlan4096H Offline
                    harlan4096H Offline
                    harlan4096
                    βTester
                    wrote on last edited by harlan4096
                    #9

                    Ok, this is the 1st delivering, includes:

                    • Full TAM traces during enabling/analysis.

                    • Xperf debug traces of 1st VLC execution after TAM enabling.

                    Will collect more traces to reproduce "long time" slowdown soon...

                    Traces (1,3GB compressed of more than 19GB of raw data): https://cloud.qainfo.ru/s/Rx5GSL20lHmsi7V

                    S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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                    • D Offline
                      D Offline
                      Dmitriy.Pisarets
                      Kaspersky Lab
                      wrote on last edited by
                      #10

                      @harlan4096 said in Execution slowdown when TAM enabled:

                      https://cloud.qainfo.ru/s/Rx5GSL20lHmsi7V

                      thank you

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                      • harlan4096H harlan4096

                        Ok, this is the 1st delivering, includes:

                        • Full TAM traces during enabling/analysis.

                        • Xperf debug traces of 1st VLC execution after TAM enabling.

                        Will collect more traces to reproduce "long time" slowdown soon...

                        Traces (1,3GB compressed of more than 19GB of raw data): https://cloud.qainfo.ru/s/Rx5GSL20lHmsi7V

                        D Offline
                        D Offline
                        Dmitriy.Pisarets
                        Kaspersky Lab
                        wrote on last edited by
                        #11

                        @harlan4096, hello! Can you try to reproduce it with new version? Problem should be already fixed. 

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                        • harlan4096H Offline
                          harlan4096H Offline
                          harlan4096
                          βTester
                          wrote on last edited by
                          #12

                          Thanks, let me a bit of time and I'll confirm soon!

                          S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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                          • harlan4096H Offline
                            harlan4096H Offline
                            harlan4096
                            βTester
                            wrote on last edited by
                            #13

                            @**Dmitriy.Pisarets: **

                            It seems the issue is fixed, now opening a mp3 file with VLC in my system and TAM enabled (for the 1st time ina Windows session) takes about 3 or 4 seconds which is  reasonable :)

                            Thanks!

                            S1 (Desktop MELPOMENIA): KPremium 21.25 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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                            • harlan4096H harlan4096

                              @**Dmitriy.Pisarets: **

                              It seems the issue is fixed, now opening a mp3 file with VLC in my system and TAM enabled (for the 1st time ina Windows session) takes about 3 or 4 seconds which is  reasonable :)

                              Thanks!

                              D Offline
                              D Offline
                              Dmitriy.Pisarets
                              Kaspersky Lab
                              wrote on last edited by
                              #14

                              @harlan4096 thank you аor your time !

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