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Got crash after using Safe Money

Scheduled Pinned Locked Moved Crashes/Dumps/BSOD
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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    βTester
    wrote last edited by
    #1

    Mozilla Firefox as default browser.

    Opened a bank site with Safe Money, but mouse stopped working, so I had to close the window manually via ALT + F4, after that got the crash dump.

    Dump files:
    https://mega.nz/file/xkZmFJDZ#5fRI9UYslXNbjpZCplWrMnOXsOoyJca35_bNn-s3_j0

    I also sent the dump via integrated system in the product.

    S1 (Desktop MELPOMENIA): KES 12.11 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.24 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

    D 1 Reply Last reply
    1
    • harlan4096H harlan4096

      Mozilla Firefox as default browser.

      Opened a bank site with Safe Money, but mouse stopped working, so I had to close the window manually via ALT + F4, after that got the crash dump.

      Dump files:
      https://mega.nz/file/xkZmFJDZ#5fRI9UYslXNbjpZCplWrMnOXsOoyJca35_bNn-s3_j0

      I also sent the dump via integrated system in the product.

      D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote last edited by Dmitriy.Pisarets
      #2

      @harlan4096 said in Got crash after using Safe Money:

      I also sent the dump via integrated system in the product.

      Hello! If it possible, please use only our forum to send dumps.
      I had created a bug in our system.

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