YouTube videos do not load on Kaspersky Standard 21.20.4.290.

[notflexiblee]

I'm currently facing a problem on Kaspersky Standard 21.20.4.290 where YouTube videos won't load in Firefox unless I quit the Kaspersky app, refresh the YouTube page and then the video starts playing. For reference, I am using Windows 11 build 26100.2605 and Firefox 133.0.3.

[Dmitriy.Pisarets]

@notflexiblee Hello! Sorry, your post had been stuck in pre-moderation.

Seems it's a bug.
To analyze it we will need:

• our traces (by default it's in C:\ProgramData\Kaspersky Lab\AVP21.20\Traces . please check that they are set on max level)
• wire shark logs
• additional info. Can it be reproduced easily, or it takes time to face it? Have you checked it in other browsers?