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Kaspersky Rescue Disk 2024

Scheduled Pinned Locked Moved Kaspersky Rescue Disk
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  • D Offline
    D Offline
    domer68
    wrote on last edited by
    #1

    <p>Hello,</p>
    <p>neither the KRD beta version 2024 nor the KRD 2018 version is working with an Acer Aspire 5 notebook (A515-55 series, N18Q13).</p>
    <p>Secure boot is OFF. AHCI mode can't be switched to IDE mode in BIOS.</p>
    <p>With KRD 2018 the screen stays dark after choosing graphics mode. With KRD 2024 beta the screen ist shortly visible after choosing graphics mode but afterwards there is a black screen again with a blinking cursor on top of the screen.</p>
    <p>Can someone help?</p>
    <p>Thanks</p>

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    • Y Offline
      Y Offline
      Yury.Spravtsev
      wrote on last edited by
      #2

      <p>Hello.</p>
      <p>What about "Limited graphic mode"?</p>
      <p><a href="https://support.kaspersky.com/krd18/howto/14227#block2" target="_blank" rel="external nofollow noopener">https://support.kaspersky.com/krd18/howto/14227#block2</a></p>

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      • F Offline
        F Offline
        FaraSgamer
        wrote on last edited by
        #3

        Hi,

        I got same problem, but with another computer (HP Probook 455 g8 ).
        When starting Kaspersky Rescue Disk - Graphic mode, limited graphic mode and hardware info got black screen and can't do any actions.

        Can someone help?
        Thanks!

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        0
        • F Offline
          F Offline
          FaraSgamer
          wrote on last edited by
          #4

          Hello, I got the same problems on my laptop (HP Probook 455 g8 )
          When i started kaspersky rescude disk - graphic mode, limited graphic mode and hardware info got black screen. Can't do any actions.

          Any suggestions?

          Thank you!

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          0
          • Y Offline
            Y Offline
            Yury.Spravtsev
            wrote on last edited by
            #5

            @domer68
            @FaraSgamer

            Please try on new beta.

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            0
            • M Offline
              M Offline
              mdj2000
              wrote on last edited by
              #6

              I tried this version but I didn't see the persistence feature. What's new about it?

              D 1 Reply Last reply
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              • M mdj2000

                I tried this version but I didn't see the persistence feature. What's new about it?

                D Offline
                D Offline
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #7

                @mdj2000, sorry you message had stuck on moderation.

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