#573 Failed unloaded product after stress test.

Virus_900

Windows 10 Pro Build 17763 EN All update KTS 20.0.0.554

Reproduction steps:

Run Full Scan->Quick Scan->Selective Scan->Run update anti-virus singnature-More Tools->Software Update->Trusted Applications mode.

Actual result:

After launching rusted Applications mode product restart .

Expected Result:

Product normal working.

System Settings

Operating system: Win 10, x64

System: Intel Core 2 Duo E4500 RAM 3GB DDR2 Hitachi HDP725050GLA360 500 GB ASUS P5G-MX

Product: KTS

Product Version: 20.0.0.554

Language: en-US

Product Logs: https://cloud.qainfo.ru/s/5Lx8ZsG2Ajco6Du

Dmitriy.Pisarets

@virus_900, добрый день! Разработчики просят еще раз воспроизвести и приложить побольше логов: "Пожалуйста, соберите еще раз продуктовые логи, добавьте к ним лог Procmon-а и логи Application и System событий Windows (eventvwr.msc)".

Virus_900

Дмитрий, добрый день! хорошо будет возможность сделаю.

Virus_900

https://cloud.qainfo.ru/s/sLocuuqQpNN8wVK New archive from 607 build with Procmon, Event Viewer and trace product.

Dmitriy.Pisarets

Thanks! Got it.

Dmitriy.Pisarets

Programmers say it's seems like lack of virtual memory. Can you add some extra memory to virtual PC and try to reproduce ?

Virus_900

I testing on real system. Enabled file pagefile.sys

Dmitriy.Pisarets

Sorry, I mean RAM. I'll tell colleague that you cannot add extra RAM

Jarvis

Cannot Reproduce