#573 Failed unloaded product after stress test.

Virus_900

Windows 10 Pro Build 17763 EN All update KTS 20.0.0.554

Reproduction steps:

Run Full Scan->Quick Scan->Selective Scan->Run update anti-virus singnature-More Tools->Software Update->Trusted Applications mode.

Actual result:

After launching rusted Applications mode product restart .

Expected Result:

Product normal working.

System Settings

Operating system: Win 10, x64

System: Intel Core 2 Duo E4500 RAM 3GB DDR2 Hitachi HDP725050GLA360 500 GB ASUS P5G-MX

Product: KTS

Product Version: 20.0.0.554

Language: en-US

Product Logs: https://cloud.qainfo.ru/s/5Lx8ZsG2Ajco6Du

Jarvis

Cannot Reproduce

Dmitriy.Pisarets

Sorry, I mean RAM. I'll tell colleague that you cannot add extra RAM

Virus_900

I testing on real system. Enabled file pagefile.sys

Dmitriy.Pisarets

Programmers say it's seems like lack of virtual memory. Can you add some extra memory to virtual PC and try to reproduce ?

Dmitriy.Pisarets

Thanks! Got it.

Virus_900

https://cloud.qainfo.ru/s/sLocuuqQpNN8wVK New archive from 607 build with Procmon, Event Viewer and trace product.

Virus_900

Дмитрий, добрый день! хорошо будет возможность сделаю.

Dmitriy.Pisarets

@virus_900, добрый день! Разработчики просят еще раз воспроизвести и приложить побольше логов: "Пожалуйста, соберите еще раз продуктовые логи, добавьте к ним лог Procmon-а и логи Application и System событий Windows (eventvwr.msc)".