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  8. Dump found when I uninstall the product

Dump found when I uninstall the product

Scheduled Pinned Locked Moved [2020] Crashes/Dumps/BSOD
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  • xzz123X Offline
    xzz123X Offline
    xzz123
    Moderators
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span></span>Exit the product</p>
    <p>Uninstall the product via Control Panel</p>
    <p>Installation wizard start the product to pop up confirmation window.</p>
    <p>Product started with 'Previously app launch failed'</p>
    <p></p>
    <p><strong>Actual result:</strong></p>
    <p><span>product started with 'Previously app launch failed' and dump was found.</span></p>
    <p><span></span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span></span>no dump</p>
    <p></p>
    <p>Windows10 RS4 17134.286 x64</p>
    <p>KTS20.0.0.554 zh-cn</p>
    <p></p>
    <p>upload only a single dump</p>
    <p>https://cloud.qainfo.ru/s/LmNcgCi6lIHGmIC</p>
    <p></p>

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    • xzz123X Offline
      xzz123X Offline
      xzz123
      Moderators
      wrote on last edited by
      #2

      <p>@Dmitriy Pisarets </p>
      <p>Hi</p>
      <p>Are you rejecting this case? Cause of duplication?<img src="/plugins/nodebb-plugin-composer-kl/vendor/tinymce/plugins/emoticons/img/smiley-wink.gif" alt="wink" /></p>

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      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #3

        Hello! Yes, it's duplicate of https://eap.kaspersky.com/topic/560/crash-when-quit-and-restart-avp-before-first-os-reboot.

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