#562 Dump found when I uninstall the product


  • Rejected

    [2018] Titanium BT
    , last edited by Jarvis

    Reproduction steps:

    Exit the product

    Uninstall the product via Control Panel

    Installation wizard start the product to pop up confirmation window.

    Product started with 'Previously app launch failed'

    Actual result:

    product started with 'Previously app launch failed' and dump was found.

    Expected Result:

    no dump

    Windows10 RS4 17134.286 x64

    KTS20.0.0.554 zh-cn

    upload only a single dump

    https://cloud.qainfo.ru/s/LmNcgCi6lIHGmIC

    System Settings

    Operating system: Win 10, x64

    System: whatever

    Product: KTS

    Product Version: 20.0.0.554

    Language: zh-CN

    Product Logs: https://cloud.qainfo.ru/s/LmNcgCi6lIHGmIC


  • [2018] Titanium BT

    @Dmitriy Pisarets 

    Hi

    Are you rejecting this case? Cause of duplication?wink



  • Hello! Yes, it's duplicate of https://eap.kaspersky.com/topic/560/crash-when-quit-and-restart-avp-before-first-os-reboot.


Looks like your connection to Beta Testing was lost, please wait while we try to reconnect.