Skip to content
kaspersky beta

beta

  • Register

  • Login

  • Categories
  • KForum
  • KClub
  1. Home
  2. ENGLISH USER FORUM
  3. Business
  4. KES - Kaspersky Endpoint Security
  5. Archive
  6. 12.4
  7. Installation/Removal/Updates
  8. The unpack button is not active

The unpack button is not active

Scheduled Pinned Locked Moved Installation/Removal/Updates
5 Posts 2 Posters 719 Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • 7Glasses7 Offline
    7Glasses7 Offline
    7Glasses
    [2021] Titanium BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Шаги воспроизведения:</strong></p>
    <p><span>tried to install kes</span></p>
    <p><strong>Актуальный результат:</strong></p>
    <p><span>the unpack button is not active</span></p>
    <p><strong>Ожидаемый результат:</strong></p>
    <p><span>the button will be active</span></p>
    <p><span></span></p>
    <p><a href="https://ibb.co/NLyfsnt" target="_blank" rel="noopener">https://ibb.co/NLyfsnt</a> </p>

    Баг, а не фича)

    1 Reply Last reply
    0
    • 7Glasses7 Offline
      7Glasses7 Offline
      7Glasses
      [2021] Titanium BT
      wrote on last edited by
      #2

      <p>after reboot the problem disappeared</p>

      Баг, а не фича)

      1 Reply Last reply
      0
      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #3

        Hello!
        Colleagues ask for Windows Events logs. Please collect them? if issue can be reproduced.
        Also, can you please specify, was directory 2021_beta (from screenshot) created before you try to unpack KES?

        7Glasses7 1 Reply Last reply
        0
        • JarvisJ Jarvis

          Hello!
          Colleagues ask for Windows Events logs. Please collect them? if issue can be reproduced.
          Also, can you please specify, was directory 2021_beta (from screenshot) created before you try to unpack KES?

          7Glasses7 Offline
          7Glasses7 Offline
          7Glasses
          [2021] Titanium BT
          wrote on last edited by
          #4

          <p>@jarvis said in <a href="/post/21576" target="_blank" rel="noopener">The unpack button is not active</a>:</p>
          <blockquote>Hello! Colleagues ask for Windows Events logs. Please collect them? if issue can be reproduced. Also, can you please specify, was directory 2021_beta (from screenshot) created before you try to unpack KES?</blockquote>
          <p>The problem has not been reproduced yet.</p>
          <p>Yes, the directory has already been created.</p>

          Баг, а не фича)

          1 Reply Last reply
          1
          • JarvisJ Offline
            JarvisJ Offline
            Jarvis
            wrote on last edited by
            #5

            Please reopen if it would reproduce. And please notify in Private Messages.

            1 Reply Last reply
            1
            Reply
            • Reply as topic
            Log in to reply
            • Oldest to Newest
            • Newest to Oldest
            • Most Votes


            • First post
              Last post
            0
            • Categories
            • KForum
            • KClub