#5493 The unpack button is not active


  • Rejected

    , last edited by Jarvis

    Шаги воспроизведения:

    tried to install kes

    Актуальный результат:

    the unpack button is not active

    Ожидаемый результат:

    the button will be active

    https://ibb.co/NLyfsnt 

    System Settings

    Operating system: Win 10, x64

    System: ASRock H310CM-DVS, i3-9100F, 24Gb, Hyper-V 10.0

    Product: KES

    Product Version: 12.4.0.182

    Language: en-US

  • Please reopen if it would reproduce. And please notify in Private Messages.
  • @jarvis said in The unpack button is not active:

    Hello! Colleagues ask for Windows Events logs. Please collect them? if issue can be reproduced. Also, can you please specify, was directory 2021_beta (from screenshot) created before you try to unpack KES?

    The problem has not been reproduced yet.

    Yes, the directory has already been created.

  • Hello! Colleagues ask for Windows Events logs. Please collect them? if issue can be reproduced. Also, can you please specify, was directory 2021_beta (from screenshot) created before you try to unpack KES?
  • after reboot the problem disappeared



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