#5488 Crashes during starting

  • Need more info

    , last edited by Jarvis

    Reproduction steps:

    Start K.Plus

    Actual result:

    a range of start->crashes

    Expected Result:

    no crashes

    System Settings

    Operating system: Win 11, x64

    System: Intel Core 12th i5,SurfacePro9,8GB+256GB

    Product: PLUS

    Product Version:

    Language: zh-CN

  • Hello! We need dump files. By Default they are in C:\ProgramData\Kaspersky Lab\AVP21.16\Traces. Also, if Kaspersky offers to send dump automatically, please don't do it and sen them here if you can. Automatically sent dumps go to support division, and it's not easy to track them.

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