[RESOLVED] Quick and complete scan results

[tistou]

Reproduction steps: Font quick and complete scan results

Actual result: some numbers are indicated in Chinese symbols

Expected Result: good numbers

https://ibb.co/gFzBQQ2

https://ibb.co/QDzd0Ww

Traces files :   https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/

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[Jarvis]

Hello! Can you please reproduce it and send with app's logs. Files bt default are located in C\program data\Kaspersky[app's version]\traces.

Thank you!

[tistou]

Hello

OK I will do it

Thanks

[tistou]

Hello

Trace files attached

https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/

Thanks

[Dmitriy.Pisarets]

@tistou, hello! 

Can you please go to control panel -> region -> additional settings and make a screen of this window? Seems it's all about windows digit grouping symbol. After taking a screenshot, can you please change it and try to reproduce bug? 

[tistou]

Hello

I tested on a fresh installation of Windows 11 22621.1 (on another PC) and the problem is not present

Could this be a problem with the font not being installed ? No errors for Windows

The information in Region is the same

https://ibb.co/98sYwD3

https://ibb.co/jfN5C6Z

Thanks

[tistou]

I wanted to test on another PC (so as not to make a "mess" on mine), but no additional activation key (and even the Free version requires activation)

I'm stuck for the tests

EDIT : I created a new Kaspersky account for Kaspersky Free, it's good

Does anyone know what font version 21.15 uses more (compared to 21.14)?

[Dmitriy.Pisarets]

@tistou, Thank you for info! can you please also check it on previous PC with new 21.16.0.182 build?

[tistou]

Hello @Dimitriy

I found, it was the Mongolian Bati font who had a problem

I only have the latest version 21.15

Thanks for your help

[Dmitriy.Pisarets]

@tistou, not at all. It was you, who had fixed it =) 

BTW you can download new MR16 build in news branch. 

[tistou]

@dmitriy-pisarets

Yes, I tested it yesterday (after reading your message), thanks

Besides, the bug reference in my other topic is not present on this 21.16

PS: I indicated Resolved, but I don't know if it's okay to indicate like that

[Jarvis]

As Designed