Skip to content
kaspersky beta
  • Register

  • Login

  • Categories
  • KForum
  • KClub
  • kaspersky
  1. Home
  2. Kaspersky Beta Testing – English User Community
  3. Kaspersky Home Products
  4. Kaspersky
  5. Archive
  6. 2021 MR15
  7. GUI/Help
  8. [RESOLVED] Quick and complete scan results

[RESOLVED] Quick and complete scan results

Scheduled Pinned Locked Moved GUI/Help
12 Posts 3 Posters 2.1k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • T Offline
    T Offline
    tistou
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps: Font quick and complete scan results</strong></p>
    <p><span></span></p>
    <p><strong>Actual result: <span>some numbers are indicated in Chinese symbols</span></strong></p>
    <p><span></span></p>
    <p><strong>Expected Result: good numbers</strong></p>
    <p></p>
    <p><a href="https://ibb.co/gFzBQQ2" target="_blank" rel="noopener">https://ibb.co/gFzBQQ2</a></p>
    <p><a href="https://ibb.co/QDzd0Ww" target="_blank" rel="noopener">https://ibb.co/QDzd0Ww</a></p>
    <p></p>
    <p>Traces files : <a href="https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/" target="_blank" rel="noopener">  https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/</a></p>
    <p><strong></strong></p>
    <p><strong></strong></p>
    <p><span></span></p>

    1 Reply Last reply
    0
    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hello! Can you please reproduce it and send with app's logs. Files bt default are located in C\program data\Kaspersky[app's version]\traces.

      Thank you!

      1 Reply Last reply
      0
      • T Offline
        T Offline
        tistou
        wrote on last edited by
        #3

        <p>Hello</p>
        <p>OK I will do it</p>
        <p>Thanks</p>

        1 Reply Last reply
        1
        • T Offline
          T Offline
          tistou
          wrote on last edited by
          #4

          <p>Hello</p>
          <p>Trace files attached</p>
          <p>https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/</p>
          <p>Thanks</p>

          D 1 Reply Last reply
          1
          • T tistou

            <p>Hello</p>
            <p>Trace files attached</p>
            <p>https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/</p>
            <p>Thanks</p>

            D Offline
            D Offline
            Dmitriy.Pisarets
            Kaspersky Lab
            wrote on last edited by
            #5

            <p>@tistou, hello! </p>
            <p>Can you please go to control panel -> region -> additional settings and make a screen of this window? Seems it's all about windows digit grouping symbol. After taking a screenshot, can you please change it and try to reproduce bug? </p>

            1 Reply Last reply
            0
            • T Offline
              T Offline
              tistou
              wrote on last edited by tistou
              #6

              <p>Hello</p>
              <p>I tested on a fresh installation of Windows 11 22621.1 (on another PC) and the problem is not present</p>
              <p>Could this be a problem with the font not being installed ? No errors for Windows</p>
              <p>The information in Region is the same</p>
              <p><a href="https://ibb.co/98sYwD3" target="_blank" rel="noopener">https://ibb.co/98sYwD3</a></p>
              <p><a href="https://ibb.co/jfN5C6Z" target="_blank" rel="noopener">https://ibb.co/jfN5C6Z</a></p>
              <p>Thanks</p>

              D 1 Reply Last reply
              1
              • T Offline
                T Offline
                tistou
                wrote on last edited by tistou
                #7

                <p>I wanted to test on another PC (so as not to make a "mess" on mine), but no additional activation key (and even the Free version requires activation)</p>
                <p>I'm stuck for the tests</p>
                <p>EDIT : I created a new Kaspersky account for Kaspersky Free, it's good</p>
                <p>Does anyone know what font version 21.15 uses more (compared to 21.14)?</p>

                1 Reply Last reply
                0
                • T tistou

                  <p>Hello</p>
                  <p>I tested on a fresh installation of Windows 11 22621.1 (on another PC) and the problem is not present</p>
                  <p>Could this be a problem with the font not being installed ? No errors for Windows</p>
                  <p>The information in Region is the same</p>
                  <p><a href="https://ibb.co/98sYwD3" target="_blank" rel="noopener">https://ibb.co/98sYwD3</a></p>
                  <p><a href="https://ibb.co/jfN5C6Z" target="_blank" rel="noopener">https://ibb.co/jfN5C6Z</a></p>
                  <p>Thanks</p>

                  D Offline
                  D Offline
                  Dmitriy.Pisarets
                  Kaspersky Lab
                  wrote on last edited by
                  #8

                  <p>@tistou, Thank you for info! can you please also check it on previous PC with new 21.16.0.182 build?</p>

                  1 Reply Last reply
                  0
                  • T Offline
                    T Offline
                    tistou
                    wrote on last edited by tistou
                    #9

                    <p>Hello <a href="/user/dmitriy-pisarets" target="_blank" rel="noopener">@Dimitriy</a></p>
                    <p><span>I found, it was the </span>Mongolian Bati font <span>who had a problem</span></p>
                    <p><span>I only have the latest version 21.15</span></p>
                    <p>Thanks for your help</p>

                    D 1 Reply Last reply
                    1
                    • T tistou

                      <p>Hello <a href="/user/dmitriy-pisarets" target="_blank" rel="noopener">@Dimitriy</a></p>
                      <p><span>I found, it was the </span>Mongolian Bati font <span>who had a problem</span></p>
                      <p><span>I only have the latest version 21.15</span></p>
                      <p>Thanks for your help</p>

                      D Offline
                      D Offline
                      Dmitriy.Pisarets
                      Kaspersky Lab
                      wrote on last edited by
                      #10

                      <p>@tistou, not at all. It was you, who had fixed it =) </p>
                      <p>BTW you can download new MR16 build in news branch. </p>

                      T 1 Reply Last reply
                      0
                      • D Dmitriy.Pisarets

                        <p>@tistou, not at all. It was you, who had fixed it =) </p>
                        <p>BTW you can download new MR16 build in news branch. </p>

                        T Offline
                        T Offline
                        tistou
                        wrote on last edited by
                        #11

                        <p>@dmitriy-pisarets</p>
                        <p>Yes, I tested it yesterday (after reading your message), thanks</p>
                        <p>Besides, the bug reference in my other topic is not present on this 21.16</p>
                        <p>PS: I indicated Resolved, but I don't know if it's okay to indicate like that</p>

                        1 Reply Last reply
                        0
                        • JarvisJ Offline
                          JarvisJ Offline
                          Jarvis
                          wrote on last edited by
                          #12

                          As Designed

                          1 Reply Last reply
                          0

                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                          With your input, this post could be even better 💗

                          Register Login
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                          © 2026 АО «Лаборатория Касперского»

                          • First post
                            Last post
                          0
                          • Categories
                          • KForum
                          • KClub
                          • kaspersky