#5439 [RESOLVED] Quick and complete scan results

  • Rejected

    , last edited by Jarvis

    Reproduction steps: Font quick and complete scan results

    Actual result: some numbers are indicated in Chinese symbols

    Expected Result: good numbers



    Traces files :   https://drive.google.com/file/d/14S7W9DDPwLYbUlyw1QGW34l1yi6btWmJ/

    System Settings

    Operating system: Win 11, x64

    System: 10980X, Asus R6EE, RAM 32Go, SSD 1000Go

    Product: STANDARD

    Product Version:

    Language: fr-FR

  • As Designed
  • @dmitriy-pisarets

    Yes, I tested it yesterday (after reading your message), thanks

    Besides, the bug reference in my other topic is not present on this 21.16

    PS: I indicated Resolved, but I don't know if it's okay to indicate like that

  • @tistou, not at all. It was you, who had fixed it =) 

    BTW you can download new MR16 build in news branch. 

  • , last edited by tistou

    Hello @Dimitriy

    I found, it was the Mongolian Bati font who had a problem

    I only have the latest version 21.15

    Thanks for your help

  • @tistou, Thank you for info! can you please also check it on previous PC with new build?

  • , last edited by tistou

    I wanted to test on another PC (so as not to make a "mess" on mine), but no additional activation key (and even the Free version requires activation)

    I'm stuck for the tests

    EDIT : I created a new Kaspersky account for Kaspersky Free, it's good

    Does anyone know what font version 21.15 uses more (compared to 21.14)?

  • , last edited by tistou


    I tested on a fresh installation of Windows 11 22621.1 (on another PC) and the problem is not present

    Could this be a problem with the font not being installed ? No errors for Windows

    The information in Region is the same




  • @tistou, hello! 

    Can you please go to control panel -> region -> additional settings and make a screen of this window? Seems it's all about windows digit grouping symbol. After taking a screenshot, can you please change it and try to reproduce bug? 

  • Hello

    Trace files attached



  • Hello

    OK I will do it


  • Hello! Can you please reproduce it and send with app's logs. Files bt default are located in C\program data\Kaspersky[app's version]\traces. Thank you!

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