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VPN does not connect to the server

Scheduled Pinned Locked Moved 2021 MR15
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  • 7Glasses7 Offline
    7Glasses7 Offline
    7Glasses
    [2021] Titanium BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Шаги воспроизведения:</strong></p>
    <p><span>opened the VPN and clicked connect to the fastest server</span></p>
    <p><strong>Актуальный результат:</strong></p>
    <p><span>VPN does not connect to the server</span></p>
    <p><strong>Ожидаемый результат:</strong></p>
    <p><span>VPN will connect to the server</span></p>
    <p><span></span></p>
    <p><span>Why doesn’t VPN change the server itself after the first unsuccessful connection attempt?</span></p>
    <p><span></span></p>
    <p><a href="https://ibb.co/PgZw5FV" target="_blank" rel="noopener">https://ibb.co/PgZw5FV</a> </p>
    <p><a href="https://ibb.co/jyQTYhH" target="_blank" rel="noopener">https://ibb.co/jyQTYhH</a> </p>

    Баг, а не фича)

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hello! is your report only about trying change server after connection error, or you face constant issues with all servers?

      7Glasses7 1 Reply Last reply
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      • JarvisJ Jarvis

        Hello! is your report only about trying change server after connection error, or you face constant issues with all servers?

        7Glasses7 Offline
        7Glasses7 Offline
        7Glasses
        [2021] Titanium BT
        wrote on last edited by 7Glasses
        #3

        <p>@jarvis said in <a href="/post/21239" target="_blank" rel="noopener">VPN does not connect to the server</a>:</p>
        <blockquote>Hello! is your report only about trying change server after connection error, or you face constant issues with all servers?</blockquote>
        <p>Hello! Another similar problem was observed with the Russia - Moscow server. I haven't checked the other servers.</p>
        <p>Egypt, Israel, Malaysia doesn't work.</p>

        Баг, а не фича)

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        • JarvisJ Offline
          JarvisJ Offline
          Jarvis
          wrote on last edited by
          #4

          Hello! Traces have info that provider is blocking our service. This issue cannot be solved via beta forum.
          About suggestion to try several severs in case of connection error, Kaspersky VPN has such feature but it check only servers inside one location. Colleagues say that nowadays our VPN version cannot support changing locations in case of connection error.

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