#5424 VPN does not connect to the server
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Rejected
Шаги воспроизведения:
opened the VPN and clicked connect to the fastest server
Актуальный результат:
VPN does not connect to the server
Ожидаемый результат:
VPN will connect to the server
Why doesn’t VPN change the server itself after the first unsuccessful connection attempt?
System Settings
Operating system: Win 10, x64
System: ASRock H310CM-DVS, i3-9100F, 24Gb, Hyper-V 10.0
Product: KSEC
Product Version: 21.15.8.472
Language: en-US
Product Logs: https://disk.yandex.ru/d/ydH3MmEC2q5PWA
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Hello! Traces have info that provider is blocking our service. This issue cannot be solved via beta forum. About suggestion to try several severs in case of connection error, Kaspersky VPN has such feature but it check only servers inside one location. Colleagues say that nowadays our VPN version cannot support changing locations in case of connection error.
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@jarvis said in VPN does not connect to the server:
Hello! is your report only about trying change server after connection error, or you face constant issues with all servers?
Hello! Another similar problem was observed with the Russia - Moscow server. I haven't checked the other servers.
Egypt, Israel, Malaysia doesn't work.
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