8. Issue in K. Update button

#5248 Issue in K. Update button

  • Rejected

    , last edited by Jarvis

    Reproduction steps:

    I don't know what are the steps to reproduce this issue, since I installed this new beta build, I'm facing it from time to time.

    Actual result:

    Greyed button and message "Installing a patch..."

    System Settings

    Operating system: Win 10, x64

    System: AMD Athlon II X3 450 + 10 GB RAM

    Product: PLUS

    Product Version: 21.14.5.388

    Language: en-US

    Product Logs: https://mega.nz/file/RwgC3JzK#zb1YxYtMPt_Yrxb7bE4k3XMcHGfzwt_nNXjsfx59icQ

  • After a while the button got clickable again and working fine, will continue monitoring.

  • Last build just installed has the same issue... I installed over previous build, all went fine, I ran updates ok, reboot twice, and not after recovering the system after suspension/hibernation I got again the issue...

  • Hello! Seems to be correct scenario. In new builds there are 3 steps of database update. On first - you can stop process, other steps block 'cancel' button.

Looks like your connection to Beta Testing was lost, please wait while we try to reconnect.