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Kaspersky Beta

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  8. Issue in K. Update button

Issue in K. Update button

Scheduled Pinned Locked Moved Installation/Removal/Updates
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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>I don't know what are the steps to reproduce this issue, since I installed this new beta build, I'm facing it from time to time.</span></p>
    <p><span></span></p>
    <p><strong>Actual result:</strong></p>
    <p><strong></strong></p>
    <p><span>Greyed button and message "Installing a patch..."</span></p>
    <p><span></span></p>
    <p><span><img src="https://i.imgur.com/jdLwbfv.png" alt="" width="347" height="341" /></span></p>
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    S1 (Desktop MELPOMENIA): KES 12.9 + Windows 11 Pro 24H2 *** S2 (Desktop TERMINUS): Kaspersky Premium 21.21 beta + Windows 10 Pro 22H2

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hello! Seems to be correct scenario.
      In new builds there are 3 steps of database update. On first - you can stop process, other steps block 'cancel' button.

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      • harlan4096H Offline
        harlan4096H Offline
        harlan4096
        wrote on last edited by
        #3

        <p>Last build just installed has the same issue... I installed over previous build, all went fine, I ran updates ok, reboot twice, and not after recovering the system after suspension/hibernation I got again the issue...</p>

        S1 (Desktop MELPOMENIA): KES 12.9 + Windows 11 Pro 24H2 *** S2 (Desktop TERMINUS): Kaspersky Premium 21.21 beta + Windows 10 Pro 22H2

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        • harlan4096H Offline
          harlan4096H Offline
          harlan4096
          wrote on last edited by
          #4

          <p>After a while the button got clickable again and working fine, will continue monitoring.</p>

          S1 (Desktop MELPOMENIA): KES 12.9 + Windows 11 Pro 24H2 *** S2 (Desktop TERMINUS): Kaspersky Premium 21.21 beta + Windows 10 Pro 22H2

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