#5030 Certificate problem while login into Outlook
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Rejected
Reproduction steps: Open outlook 2019, or 2021 and login (e-mail and password) after inserting password and hit enter i see error with certificate. Tested in Outlook 2019 and 2021 latest build both. Screenshot 2
Actual result: I can login but i must click on Continue. If i click Disconnect then i can not able to connect.
Expected Result: Success login without problems and without any pop up window.*Traces will be added if needed.
System Settings
Operating system: Win 11, x64
System: i7 8700K, Z370, 16GB RAM, SSD
Product: PLUS
Product Version: 21.13.5.452
Language: en-US
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@dmitriy-pisarets I never gave an exception so I didn't think it could cause a problem.. But i will tweak it.
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@nexon, I think, some exceptions can be set. For example, add virtualization app into trusted group, and in iapp's rules choose "do not check encrypted traffic"
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@nexon said in Certificate problem while login into Outlook:
When i pause AV on host pc
This is the key. Such scenarios are abnormal, such "double" protection can cause that kind of issues.
So it's not a bug.
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@dmitriy-pisarets Tried reproduce it on RC version. When i pause AV on host pc (also kaspersky) then work (no issue with certificate). When i enable protection on host then problem.
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@nexon said in Certificate problem while login into Outlook:
Yes i use always Virtual PC
Can you try reproduce it, while pausing AV on your host PC? BTW, is it Kaspersky too?
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Hello! Traces added as requested also screenshot 1 and Screenshot 2 added. Lookslike the certificate (imap.gmail.com) does not have a valid digital signature. Yes i use always Virtual PC on test. No i didnt deleted any certificate from system.
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Hello! please send traces and 2 more screens from 2 other tabs of certificate, shown on your screen.
also:
- do you use a Virtual PC?
- is it possible that you had deleted our certificate from trusted root?
(we cannot reproduce it in test lab)
