Certificate problem while login into Outlook
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<p><strong>Reproduction steps:</strong> Open outlook 2019, or 2021 and login (e-mail and password) after inserting password and hit enter i see error with certificate. Tested in Outlook 2019 and 2021 latest build both. <a href="https://i.ibb.co/9p3V4DX/Sn-mka-obrazovky-2023-04-07-191247.png" target="_blank" rel="noopener">Screenshot 2</a></p>
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<p><strong>Actual result:</strong> I can login but i must click on Continue. If i click Disconnect then i can not able to connect.</p>
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<p><strong>Expected Result:</strong> Success login without problems and without any pop up window.*Traces will be added if needed.</p>
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<p>Hello! please send traces and 2 more screens from 2 other tabs of certificate, shown on your screen.</p>
<p>also:</p>
<ul>
<li>do you use a Virtual PC?</li>
<li>is it possible that you had deleted our certificate from trusted root?</li>
</ul>
<p>(we cannot reproduce it in test lab)</p>
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<p>Hello! <a href="https://drive.google.com/file/d/1rbZWb2qmkf1FU53ohGGJdXMaLnJuhioG/view?usp=share_link" target="_blank" rel="noopener">Traces</a> added as requested also <a href="https://i.ibb.co/tBmCzND/01.png" target="_blank" rel="noopener">screenshot 1</a> and <a href="https://i.ibb.co/3kYz9HP/02.png" target="_blank" rel="noopener">Screenshot 2</a> added. Lookslike the certificate (imap.gmail.com) does not have a valid digital signature. Yes i use always Virtual PC on test. No i didnt deleted any certificate from system.</p>
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<p>@nexon said in <a href="/post/19850" target="_blank" rel="noopener">Certificate problem while login into Outlook</a>:</p>
<blockquote>Yes i use always Virtual PC</blockquote>
<p>Can you try reproduce it, while pausing AV on your host PC? BTW, is it Kaspersky too?</p> -
<p>@dmitriy-pisarets Tried reproduce it on RC version. When i pause AV on host pc (also kaspersky) then work (no issue with certificate). When i enable protection on host then problem.</p>
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<p>@nexon said in <a href="/post/19904" target="_blank" rel="noopener">Certificate problem while login into Outlook</a>:</p>
<blockquote>When i pause AV on host pc</blockquote>
<p>This is the key. Such scenarios are abnormal, such "double" protection can cause that kind of issues. </p>
<p>So it's not a bug. </p> -
<p>@nexon, I think, some exceptions can be set. For example, add virtualization app into trusted group, and in iapp's rules choose "do not check encrypted traffic"</p>
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<p>@dmitriy-pisarets I never gave an exception so I didn't think it could cause a problem.. But i will tweak it.</p>
