#5029 Cant restore Windows from restore point
Accepted, last edited by Jarvis last edited by Jarvis
Reproduction steps: Go to system restore select restore point and restore PC. Wait after restart PC. I tried yesterday restore my KTS (older version) but today i reproduce on newest BETA version which giving me same error. On my real machine KTS 18.104.22.1681 (j) finished with error. I tried once again with pause protection and disable self defense in KTS and try again restore also not succesfull. I uninstalled KTS and then restore and now i was successfull. So on BETA version i tried reproduce this issue. 1. created restore point, restore it and wait until restart pc with turned on traces. I am not sure if i have complete traces because after restart pc i am going turn off traces but there was already turned off. I tried 2 times reproduce problem. I have 2 packages of traces (1st package have 5 files with 15,2 MB and second have 7 files with 17,9 MB as ZIP). I am uploading 1 ZIP file into package are 2 ZIP files (Traces 1 and Traces 2). Traces 1 is first try and Traces 2 is second try. Also screenshot added.
Actual result: Can not successfully restore windows until i have installed kaspersky
Expected Result: Restore windows from any restore points with installed kaspersky without any problem
Operating system: Win 11, x64
System: i7 8700K, Z370, 16GB RAM, SSD
Product Version: 22.214.171.1242