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Protected browser doesn't run

Scheduled Pinned Locked Moved Safe Money (SM, VK/SK)
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  • N Offline
    N Offline
    nexon
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong> open internet banking on Brave (unsupported browser) doesn't run default browser Edge (in previous version works). If i open internet banking in Edge and default is Edge then everything works.</p>
    <p><span></span></p>
    <p><strong>Actual result: o</strong>pen bank (internet banking) website in Brave for example. Protected browser (Edge) doesn't run. Edge is default browser.</p>
    <p><span></span></p>
    <p><strong>Expected Result:</strong> protected browser should open website in default (protected) browser.</p>
    <p><span></span></p>

    D 1 Reply Last reply
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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hello! Seems like a bug, but traces are needed. Can you please reproduce it on new build to collect traces and record a video of reproduction?
      Also, please confirm, that we had understood you right - edge is your default browser in all scenarios?

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      • N Offline
        N Offline
        nexon
        wrote on last edited by
        #3

        <p>Hello. Reproduced on newest build. Yes EDGE is default always. On video you will see : run brave, open banking website and nothing no protected browser. After this i open edge (which is default) open banking page and here protected browser works. <a href="https://drive.google.com/file/d/1z4OitVgBmMZPuSDMlPXdbP7yj2sCA1jF/view?usp=share_link" target="_blank" rel="noopener">Traces</a> and <a href="https://drive.google.com/file/d/1NrzboRy9-XXcEHK8iZ73hyulrOGxpjEG/view?usp=share_link" target="_blank" rel="noopener">video</a> .</p>

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        • N nexon

          <p><strong>Reproduction steps:</strong> open internet banking on Brave (unsupported browser) doesn't run default browser Edge (in previous version works). If i open internet banking in Edge and default is Edge then everything works.</p>
          <p><span></span></p>
          <p><strong>Actual result: o</strong>pen bank (internet banking) website in Brave for example. Protected browser (Edge) doesn't run. Edge is default browser.</p>
          <p><span></span></p>
          <p><strong>Expected Result:</strong> protected browser should open website in default (protected) browser.</p>
          <p><span></span></p>

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #4

          <p>@nexon said in <a href="/post/19681" target="_blank" rel="noopener">Protected browser doesn't run</a>:</p>
          <blockquote>(in previous version works).</blockquote>
          <p>Hello! Colleagues asks can you name build which has no such issue? (as I can understand problem can be reproduced on  21.3)</p>

          N 1 Reply Last reply
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          • D Dmitriy.Pisarets

            <p>@nexon said in <a href="/post/19681" target="_blank" rel="noopener">Protected browser doesn't run</a>:</p>
            <blockquote>(in previous version works).</blockquote>
            <p>Hello! Colleagues asks can you name build which has no such issue? (as I can understand problem can be reproduced on  21.3)</p>

            N Offline
            N Offline
            nexon
            wrote on last edited by
            #5

            <p>@dmitriy-pisarets Hello, i dont remember which build was before maybe MR8. Also 21.3 is final commercial release which i have installed on my REAL machine. This version works perfect. And i tested this scenario with protected browser in latest RC version 21.13.5.506 RC and here protected browser works. Only there are maybe 4 websites of banks when protected browser does not run. Do you want links of these banks?</p>

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            • N nexon

              <p>@dmitriy-pisarets Hello, i dont remember which build was before maybe MR8. Also 21.3 is final commercial release which i have installed on my REAL machine. This version works perfect. And i tested this scenario with protected browser in latest RC version 21.13.5.506 RC and here protected browser works. Only there are maybe 4 websites of banks when protected browser does not run. Do you want links of these banks?</p>

              D Offline
              D Offline
              Dmitriy.Pisarets
              Kaspersky Lab
              wrote on last edited by Dmitriy.Pisarets
              #6

              <p>@nexon said in <a href="/post/20002" target="_blank" rel="noopener">Protected browser doesn't run</a>:</p>
              <blockquote>Do you want links of these banks?</blockquote>
              <p>Hello!</p>
              <p>Yes, please. </p>
              <p>1) send us this web-sites links</p>
              <p>2) please collect and send traces when safe browser will be opened. We need max level traces, they should be marked like "low 600".</p>

              N 1 Reply Last reply
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              • D Dmitriy.Pisarets

                <p>@nexon said in <a href="/post/20002" target="_blank" rel="noopener">Protected browser doesn't run</a>:</p>
                <blockquote>Do you want links of these banks?</blockquote>
                <p>Hello!</p>
                <p>Yes, please. </p>
                <p>1) send us this web-sites links</p>
                <p>2) please collect and send traces when safe browser will be opened. We need max level traces, they should be marked like "low 600".</p>

                N Offline
                N Offline
                nexon
                wrote on last edited by
                #7

                <p>@dmitriy-pisarets Hello!</p>
                <ol>
                <li> <a href="https://365.bank/" target="_blank" rel="noopener">https://365.bank/</a> <a href="https://www.pss.sk/" target="_blank" rel="noopener">https://www.pss.sk/</a> <a href="https://www.wuestenrot.sk/" target="_blank" rel="noopener">https://www.wuestenrot.sk/</a> <a href="https://www.postovabanka.sk/" target="_blank" rel="noopener">https://www.postovabanka.sk/</a></li>
                <li>Traces are <a href="https://drive.google.com/file/d/1quJ5PWgXze1wQV5_SdJ-UVPhe0qKG0v4/view?usp=sharing" target="_blank" rel="noopener">here</a> set level to 600. I choose 3 banks which working and protected browser was opened.</li>
                </ol>

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