#4977 It shows the operating system incorrectly

[murat5038]

Reproduction steps:

Had this problem before, also in KSEC software:

https://eap.kaspersky.com/topic/4723/kaspersky-vpn-ksos-21-9-0-163/16

A similar situation is experienced in KFA 21.9.6.465 product.

Actual result:

The window that appears when the "Customer service" button is pressed in the KFA software.

Windows 10 Pro is used. Written as enterprise in KFA software.

Expected Result:

Since Windows 10 Pro is used, it must be written Windows 10 Pro.

System Settings

Operating system: Win 10, x64

System: İ3 4170, GA-B85M-HD3, DDR3 4 GB, 1 TB

Product: BASIC

Product Version: 21.13.0.231

Language: en-US

[Jarvis]

Hello! I will close this report till your answer. Please reopen it, after answering.

[Jarvis]

Hello! Can you collect application traces? Scenario: 1) turn ON traces 2) restart Kaspersky (exit from app, with right click-> exit on tray icon) 3) Open main window 4) click on support button to see win10 enterprise text 5) turn traces OFF