#4977 It shows the operating system incorrectly

  • Rejected

    , last edited by Jarvis

    Reproduction steps:

    Had this problem before, also in KSEC software:


    A similar situation is experienced in KFA product.

    Actual result:

    The window that appears when the "Customer service" button is pressed in the KFA software.

    Windows 10 Pro is used. Written as enterprise in KFA software.

    Expected Result:

    Since Windows 10 Pro is used, it must be written Windows 10 Pro.

    System Settings

    Operating system: Win 10, x64

    System: İ3 4170, GA-B85M-HD3, DDR3 4 GB, 1 TB

    Product: BASIC

    Product Version:

    Language: en-US

  • Hello! I will close this report till your answer. Please reopen it, after answering.
  • Hello! Can you collect application traces? Scenario: 1) turn ON traces 2) restart Kaspersky (exit from app, with right click-> exit on tray icon) 3) Open main window 4) click on support button to see win10 enterprise text 5) turn traces OFF

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