#4647 Dump file


  • Rejected

    , last edited by Jarvis

    Reproduktionsschritte: Kaspersky freezes when exiting the Dump setting

    Tatsächliche Ergebnis: Kaspersky freezes when exiting the Dump setting

    Erwartetes Ergebnis:Kaspersky freezes when exiting the Dump setting:.... no freezing

    System Settings

    Operating system: Win 11, x64

    System: Asus Intel 9900I 16GB Ram SSD

    Product: PLUS

    Product Version: 21.8.4.347

    Language: de-DE

  • Disabling causes the error

  • Hey! Where's the dump file itself?

    We cant fix the problem without your logs\traces\dump files.

    Your reports without any logs are useless :(

  • If he is useless for you, I leave it, I have described the error, do you reproduce no errors after?.

  • , last edited by r3L4x

    @giuseppe-gerhardt

    Please read the rules. The main goal of this forum is to provide:

    • steps to reproduce
    • screens
    • logs/traces/dumps

    That's how it works.

    ---

    ! | All bug reports MUST have:

    — the state of AppVerifier and DrvVerifier tools (enabled/disabled);

    — the name of the dump file and the path to it (priority to the ftp data8);

    — all actions that lead to the problem are described;

    — traces of the product.

    ---

  • Sorry, for long reaction time. Relax s right, only GUI bugs can be accepted without traces.


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