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Dump file

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  • Giuseppe GerhardtG Offline
    Giuseppe GerhardtG Offline
    Giuseppe Gerhardt
    wrote on last edited by Jarvis
    #1

    Reproduktionsschritte: Kaspersky freezes when exiting the Dump setting

    Tatsächliche Ergebnis: Kaspersky freezes when exiting the Dump setting

    Erwartetes Ergebnis:Kaspersky freezes when exiting the Dump setting:.... no freezing

    Operating SystemWindows 11 - 22H2
    Windows 11 Pro 22621.900
    Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

    r3L4xR 1 Reply Last reply
    0
    • Giuseppe GerhardtG Offline
      Giuseppe GerhardtG Offline
      Giuseppe Gerhardt
      wrote on last edited by
      #2

      Disabling causes the error

      Operating SystemWindows 11 - 22H2
      Windows 11 Pro 22621.900
      Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

      1 Reply Last reply
      0
      • Giuseppe GerhardtG Giuseppe Gerhardt

        Reproduktionsschritte: Kaspersky freezes when exiting the Dump setting

        Tatsächliche Ergebnis: Kaspersky freezes when exiting the Dump setting

        Erwartetes Ergebnis:Kaspersky freezes when exiting the Dump setting:.... no freezing

        r3L4xR Offline
        r3L4xR Offline
        r3L4x
        Moderators
        wrote on last edited by
        #3

        Hey! Where's the dump file itself?

        We cant fix the problem without your logs\traces\dump files.

        Your reports without any logs are useless :(

        Win 11 22H2 | Kaspersky Plus 21.14

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        • Giuseppe GerhardtG Offline
          Giuseppe GerhardtG Offline
          Giuseppe Gerhardt
          wrote on last edited by
          #4

          If he is useless for you, I leave it, I have described the error, do you reproduce no errors after?.

          Operating SystemWindows 11 - 22H2
          Windows 11 Pro 22621.900
          Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

          r3L4xR 1 Reply Last reply
          0
          • Giuseppe GerhardtG Giuseppe Gerhardt

            If he is useless for you, I leave it, I have described the error, do you reproduce no errors after?.

            r3L4xR Offline
            r3L4xR Offline
            r3L4x
            Moderators
            wrote on last edited by r3L4x
            #5

            @giuseppe-gerhardt

            Please read the rules. The main goal of this forum is to provide:

            • steps to reproduce

            • screens

            • logs/traces/dumps

            That's how it works.


            ! | All bug reports MUST have:

            — the state of AppVerifier and DrvVerifier tools (enabled/disabled);

            — the name of the dump file and the path to it (priority to the ftp data8);

            — all actions that lead to the problem are described;

            — traces of the product.


            Win 11 22H2 | Kaspersky Plus 21.14

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            • JarvisJ Offline
              JarvisJ Offline
              Jarvis
              wrote on last edited by
              #6

              Sorry, for long reaction time.
              Relax s right, only GUI bugs can be accepted without traces.

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