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  8. The new version conflicts with PUBG.

The new version conflicts with PUBG.

Scheduled Pinned Locked Moved Performance/Compatibility
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  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    The reproduced video and trace are placed in the network disk.

    Actual result:

    PUBG reports the following error:

    20:41:20: Starting BattlEye Service...

    20:41:25: Launching game...

    20:41:38: Note: File blocks can be ignored if they don't cause problems with the game.

    20:41:38: [INFO] Blocked loading of file: "C:\Program Files (x86)\Kaspersky Lab\卡巴斯基技术预览 21.8\x64\com_antivirus.dll".

    Expected Result:

    No error occurs.

    r3L4xR D 2 Replies Last reply
    0
    • huang1111H huang1111

      Reproduction steps:

      The reproduced video and trace are placed in the network disk.

      Actual result:

      PUBG reports the following error:

      20:41:20: Starting BattlEye Service...

      20:41:25: Launching game...

      20:41:38: Note: File blocks can be ignored if they don't cause problems with the game.

      20:41:38: [INFO] Blocked loading of file: "C:\Program Files (x86)\Kaspersky Lab\卡巴斯基技术预览 21.8\x64\com_antivirus.dll".

      Expected Result:

      No error occurs.

      r3L4xR Offline
      r3L4xR Offline
      r3L4x
      Moderators
      wrote on last edited by
      #2

      Hello!

      Could you please re-check it on build 272? Is the problem still reproducible?

      Win 11 22H2 | Kaspersky Plus 21.14

      huang1111H 1 Reply Last reply
      0
      • r3L4xR r3L4x

        Hello!

        Could you please re-check it on build 272? Is the problem still reproducible?

        huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        @r3l4x Yes, this error still occurs after using the new build.

        https://pan.huang1111.cn/s/ezMjcg

        I didn't get this error with MR3 before, this should be a compatibility issue with the new version.

        1 Reply Last reply
        1
        • huang1111H Offline
          huang1111H Offline
          huang1111
          [2021] Diamond BT
          wrote on last edited by
          #4

          This problem seems to have appeared a long time ago. It should be that BE Anti-Cheat did not add Kaspersky's files to the whitelist. I hope Kaspersky officials can communicate with BE Anti-Cheat.

          1 Reply Last reply
          0
          • huang1111H huang1111

            Reproduction steps:

            The reproduced video and trace are placed in the network disk.

            Actual result:

            PUBG reports the following error:

            20:41:20: Starting BattlEye Service...

            20:41:25: Launching game...

            20:41:38: Note: File blocks can be ignored if they don't cause problems with the game.

            20:41:38: [INFO] Blocked loading of file: "C:\Program Files (x86)\Kaspersky Lab\卡巴斯基技术预览 21.8\x64\com_antivirus.dll".

            Expected Result:

            No error occurs.

            D Offline
            D Offline
            Dmitriy.Pisarets
            Kaspersky Lab
            wrote on last edited by
            #5

            @huang1111, Hello! seems to be, that BT doesn't like files without Microsoft signature (we sign files right before release). Can you please try to check scenario on release build? 

            huang1111H 1 Reply Last reply
            0
            • D Dmitriy.Pisarets

              @huang1111, Hello! seems to be, that BT doesn't like files without Microsoft signature (we sign files right before release). Can you please try to check scenario on release build? 

              huang1111H Offline
              huang1111H Offline
              huang1111
              [2021] Diamond BT
              wrote on last edited by
              #6

              @dmitriy-pisarets

              Hi! There is no new version (PLUS) released in my country, can you give me an offline installation package?

              D 1 Reply Last reply
              0
              • huang1111H huang1111

                @dmitriy-pisarets

                Hi! There is no new version (PLUS) released in my country, can you give me an offline installation package?

                D Offline
                D Offline
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #7

                @huang1111 said in The new version conflicts with PUBG.:

                @dmitriy-pisarets

                Hi! There is no new version (PLUS) released in my country, can you give me an offline installation package?

                Hello! I've closed bug till your final anser (reproduce or not). Link i've sent in PM

                huang1111H 1 Reply Last reply
                0
                • D Dmitriy.Pisarets

                  @huang1111 said in The new version conflicts with PUBG.:

                  @dmitriy-pisarets

                  Hi! There is no new version (PLUS) released in my country, can you give me an offline installation package?

                  Hello! I've closed bug till your final anser (reproduce or not). Link i've sent in PM

                  huang1111H Offline
                  huang1111H Offline
                  huang1111
                  [2021] Diamond BT
                  wrote on last edited by
                  #8

                  @dmitriy-pisarets Hello, after several days of testing, it can be determined that it is caused by the problem of digital signature.

                  1 Reply Last reply
                  0
                  • JarvisJ Offline
                    JarvisJ Offline
                    Jarvis
                    wrote on last edited by
                    #9

                    Cannot Reproduce

                    1 Reply Last reply
                    0

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