Extension Kaspersky Protect SE

[Giuseppe Gerhardt]

<p>Extension Kaspersky Protect SE</p>
<p>no longer works in the Goole search, the extension ( icon) is not displayed during the search. Otherwise, there was always the Kaspersky icon on the right side. This is no longer there, the extension is enabled</p>
<p><span></span></p>

[r3L4x]

<p>Hello!</p>
<p>What browser do you use? Also please upload screenshot of the problem.</p>

[Giuseppe Gerhardt]

<p>@r3l4x</p>
<p>it doesn't work in Chrome and Edge browser. Since icon is not to be found when you search in Google, the search results have no green icon neber the results</p>

[r3L4x]

<p>@giuseppe-gerhardt</p>
<p>Then we need your trace files to investigate the problem.</p>

[Giuseppe Gerhardt]

<p><span><span>@r3l4x OK. where can you upload them</span></span></p>

[r3L4x]

<p><a href="https://support.kaspersky.com/help/Kaspersky/Win21.8/en-US/203985.htm" target="_blank" rel="noopener">https://support.kaspersky.com/help/Kaspersky/Win21.8/en-US/203985.htm</a></p>
<p>So you have to:</p>
<ul>
<li>enable traces</li>
<li>reproduce the problem</li>
<li>stop traces</li>
<li>collect them and upload to google drive for example or any other cloud service</li>
</ul>

[Giuseppe Gerhardt]

<p>As you can see well, the extension is unfortunately not visible in the browser, although it is activated. The Kaspersky Plus extension is not displayed. When I install Kaspersky Security Cloud, the icon is back in search and you can see if the website is open or not.</p>
<p>Screen1</p>
<p>or</p>
<p>https://ibb.co/X2GYW26</p>
<p>Screen2</p>
<p>https://ibb.co/1MCp45g</p>