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Kaspersky\VPN\KSOS 21.8.0.113

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  • D Dmitriy.Pisarets

    <p>@giuseppe-gerhardt said in <a href="/post/17510" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
    <blockquote>
    <p>Hello dear community, I notice that the Uodates are unfortunately only updated every 6-7 hours, they should make signature updates every hour.</p>
    </blockquote>
    <p>Hello! </p>
    <p>Can you give us more details about it? what's your update settings? why do you think app should check bases hourly by-default? </p>
    <blockquote>
    <p>The beta page here is also classified as unsafe since the latest update (21.8.0.133).</p>
    </blockquote>
    <p>fixed. It was about web certificates, and doesn't depend on our app's version or it's bases updates </p>

    Giuseppe GerhardtG Offline
    Giuseppe GerhardtG Offline
    Giuseppe Gerhardt
    wrote on last edited by Giuseppe Gerhardt
    #12

    <p>Hello <span>@dmitriy-pisarets</span>, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.</p>
    <p>Greetings Giuseppe</p>
    <p><span><span> </span></span></p>

    Operating SystemWindows 11 - 22H2
    Windows 11 Pro 22621.900
    Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

    D 1 Reply Last reply
    0
    • harlan4096H Offline
      harlan4096H Offline
      harlan4096
      wrote on last edited by
      #13

      <p>I think this is common in beta builds, the updates usually are delayed, sometimes even 24 hours compared to official version.</p>

      S1 (Desktop MELPOMENIA): KES 12.9 + Windows 11 Pro 24H2 *** S2 (Desktop TERMINUS): Kaspersky Premium 21.21 beta + Windows 10 Pro 22H2

      1 Reply Last reply
      0
      • xzz123X Offline
        xzz123X Offline
        xzz123
        Moderators
        wrote on last edited by
        #14

        <p>The fact is that it is being a few years that Kaspersky will not update its antivirus signatures that often.</p>
        <p>ten years ago, you will get Klava bases updated every two hours,(note that only klava folder contains antivirus signature)</p>
        <p>now you will only have signatures updated a few times a day. 6 hours for new signature is normal.</p>
        <p>rarely you will only get databases updated once a day></p>
        <p></p>

        1 Reply Last reply
        0
        • xzz123X Offline
          xzz123X Offline
          xzz123
          Moderators
          wrote on last edited by xzz123
          #15

          <p>thnaks to KSN and latest vis-hash technology and ML</p>
          <p>local signatures are much reduced and performance enhanced</p>
          <p>you do not need that often updated signatures to be well-protected.</p>

          1 Reply Last reply
          0
          • Giuseppe GerhardtG Offline
            Giuseppe GerhardtG Offline
            Giuseppe Gerhardt
            wrote on last edited by Giuseppe Gerhardt
            #16

            <p>Yes, that makes sense, but how can you be well protected. Or do I not understand this correctly?</p>

            Operating SystemWindows 11 - 22H2
            Windows 11 Pro 22621.900
            Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

            1 Reply Last reply
            0
            • Giuseppe GerhardtG Giuseppe Gerhardt

              <p>Hello <span>@dmitriy-pisarets</span>, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.</p>
              <p>Greetings Giuseppe</p>
              <p><span><span> </span></span></p>

              D Offline
              D Offline
              Dmitriy.Pisarets
              Kaspersky Lab
              wrote on last edited by
              #17

              <p>@giuseppe-gerhardt said in <a href="/post/17529" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
              <blockquote>
              <p>Hello <span>@dmitriy-pisarets</span>, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.</p>
              <p>Greetings Giuseppe</p>
              <p><span><span> </span></span></p>
              </blockquote>
              <p>Please turn on traces and try to collect 3+ hours of app's work, than create a bug report here <a href="/category/622" target="_blank" rel="noopener">https://eap.kaspersky.com/category/622</a>. I'll show them to colleagues  </p>

              Giuseppe GerhardtG 1 Reply Last reply
              0
              • D Dmitriy.Pisarets

                <p>@giuseppe-gerhardt said in <a href="/post/17529" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
                <blockquote>
                <p>Hello <span>@dmitriy-pisarets</span>, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.</p>
                <p>Greetings Giuseppe</p>
                <p><span><span> </span></span></p>
                </blockquote>
                <p>Please turn on traces and try to collect 3+ hours of app's work, than create a bug report here <a href="/category/622" target="_blank" rel="noopener">https://eap.kaspersky.com/category/622</a>. I'll show them to colleagues  </p>

                Giuseppe GerhardtG Offline
                Giuseppe GerhardtG Offline
                Giuseppe Gerhardt
                wrote on last edited by
                #18

                <p>Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?</p>

                Operating SystemWindows 11 - 22H2
                Windows 11 Pro 22621.900
                Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                D 1 Reply Last reply
                0
                • Giuseppe GerhardtG Giuseppe Gerhardt

                  <p>Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?</p>

                  D Offline
                  D Offline
                  Dmitriy.Pisarets
                  Kaspersky Lab
                  wrote on last edited by
                  #19

                  <p>@giuseppe-gerhardt said in <a href="/post/17541" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
                  <blockquote>
                  <p>Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?</p>
                  </blockquote>
                  <p>traces are recording by default in beta builds. you can check/switch on/off by clicking "support" button (<span>headset</span> icon) bottom left corner. In support window click last hypertext - support tools. </p>
                  <p>traces are located at C:\ProgramData\Kaspersky Lab\AVP21.8\Traces</p>

                  Giuseppe GerhardtG 1 Reply Last reply
                  0
                  • D Dmitriy.Pisarets

                    <p>@giuseppe-gerhardt said in <a href="/post/17541" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
                    <blockquote>
                    <p>Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?</p>
                    </blockquote>
                    <p>traces are recording by default in beta builds. you can check/switch on/off by clicking "support" button (<span>headset</span> icon) bottom left corner. In support window click last hypertext - support tools. </p>
                    <p>traces are located at C:\ProgramData\Kaspersky Lab\AVP21.8\Traces</p>

                    Giuseppe GerhardtG Offline
                    Giuseppe GerhardtG Offline
                    Giuseppe Gerhardt
                    wrote on last edited by
                    #20

                    <p><span><span>@dmitriy-pisarets ok I do and look, should I upload them then? under the link you posted here</span></span></p>

                    Operating SystemWindows 11 - 22H2
                    Windows 11 Pro 22621.900
                    Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                    1 Reply Last reply
                    0
                    • harlan4096H Offline
                      harlan4096H Offline
                      harlan4096
                      wrote on last edited by
                      #21

                      <p>Installed this build over the last beta 21.7, quite stable build for now... don't see anything new for now, except some minor GUI changes.</p>

                      S1 (Desktop MELPOMENIA): KES 12.9 + Windows 11 Pro 24H2 *** S2 (Desktop TERMINUS): Kaspersky Premium 21.21 beta + Windows 10 Pro 22H2

                      1 Reply Last reply
                      0
                      • H Offline
                        H Offline
                        Hilfsbereit
                        wrote on last edited by
                        #22

                        <p>Hello,</p>
                        <p>i hope this is not a specific problem with the Windows 11 Insider Preview 25182.0000, on which I use Kaspersky Standard 21.8.0.133. My problem was reported by another user in connection with Windows 11 and an older Kaspersky version, but there was no solution. I won't repeat this whole post again, but I'll link to the thread here.</p>
                        <p><a href="https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/" target="_blank" rel="noopener">https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/</a></p>
                        <p>Does Kaspersky report a serious problem when it blocks this js file after every open and close of Microsoft Edge? Is it a problem, how can I disinfect it with Kaspersky?</p>

                        Giuseppe GerhardtG 1 Reply Last reply
                        0
                        • Giuseppe GerhardtG Offline
                          Giuseppe GerhardtG Offline
                          Giuseppe Gerhardt
                          wrote on last edited by
                          #23

                          <p>yes it is, but I will pass on the mistakes</p>

                          Operating SystemWindows 11 - 22H2
                          Windows 11 Pro 22621.900
                          Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                          1 Reply Last reply
                          0
                          • H Hilfsbereit

                            <p>Hello,</p>
                            <p>i hope this is not a specific problem with the Windows 11 Insider Preview 25182.0000, on which I use Kaspersky Standard 21.8.0.133. My problem was reported by another user in connection with Windows 11 and an older Kaspersky version, but there was no solution. I won't repeat this whole post again, but I'll link to the thread here.</p>
                            <p><a href="https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/" target="_blank" rel="noopener">https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/</a></p>
                            <p>Does Kaspersky report a serious problem when it blocks this js file after every open and close of Microsoft Edge? Is it a problem, how can I disinfect it with Kaspersky?</p>

                            Giuseppe GerhardtG Offline
                            Giuseppe GerhardtG Offline
                            Giuseppe Gerhardt
                            wrote on last edited by Giuseppe Gerhardt
                            #24

                            <p><span><span><span><span>@hilfsbereit</span></span></span></span></p>
                            <p>In this post you have linked is clearly visible that is not a mistake. and the trigger is the Snapstream Video Downloader extension.remove this extension in the Edge browser and your error should be fixed</p>

                            Operating SystemWindows 11 - 22H2
                            Windows 11 Pro 22621.900
                            Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

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