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Kaspersky\VPN\KSOS 21.8.0.113

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  • D Dmitriy.Pisarets

    @giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:

    Hello dear community, I notice that the Uodates are unfortunately only updated every 6-7 hours, they should make signature updates every hour.

    Hello! 

    Can you give us more details about it? what's your update settings? why do you think app should check bases hourly by-default? 

    The beta page here is also classified as unsafe since the latest update (21.8.0.133).

    fixed. It was about web certificates, and doesn't depend on our app's version or it's bases updates 

    Giuseppe GerhardtG Offline
    Giuseppe GerhardtG Offline
    Giuseppe Gerhardt
    wrote on last edited by Giuseppe Gerhardt
    #12

    Hello @dmitriy-pisarets, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.

    Greetings Giuseppe

     

    Operating SystemWindows 11 - 22H2
    Windows 11 Pro 22621.900
    Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

    D 1 Reply Last reply
    0
    • harlan4096H Offline
      harlan4096H Offline
      harlan4096
      βTester
      wrote on last edited by
      #13

      I think this is common in beta builds, the updates usually are delayed, sometimes even 24 hours compared to official version.

      S1 (Desktop MELPOMENIA): KPremium 21.24b + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

      1 Reply Last reply
      0
      • xzz123X Offline
        xzz123X Offline
        xzz123
        Moderators
        wrote on last edited by
        #14

        The fact is that it is being a few years that Kaspersky will not update its antivirus signatures that often.

        ten years ago, you will get Klava bases updated every two hours,(note that only klava folder contains antivirus signature)

        now you will only have signatures updated a few times a day. 6 hours for new signature is normal.

        rarely you will only get databases updated once a day>

        1 Reply Last reply
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        • xzz123X Offline
          xzz123X Offline
          xzz123
          Moderators
          wrote on last edited by xzz123
          #15

          thnaks to KSN and latest vis-hash technology and ML

          local signatures are much reduced and performance enhanced

          you do not need that often updated signatures to be well-protected.

          1 Reply Last reply
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          • Giuseppe GerhardtG Offline
            Giuseppe GerhardtG Offline
            Giuseppe Gerhardt
            wrote on last edited by Giuseppe Gerhardt
            #16

            Yes, that makes sense, but how can you be well protected. Or do I not understand this correctly?

            Operating SystemWindows 11 - 22H2
            Windows 11 Pro 22621.900
            Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

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            • Giuseppe GerhardtG Giuseppe Gerhardt

              Hello @dmitriy-pisarets, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.

              Greetings Giuseppe

               

              D Offline
              D Offline
              Dmitriy.Pisarets
              Kaspersky Lab
              wrote on last edited by
              #17

              @giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:

              Hello @dmitriy-pisarets, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.

              Greetings Giuseppe

               

              Please turn on traces and try to collect 3+ hours of app's work, than create a bug report here https://eap.kaspersky.com/category/622. I'll show them to colleagues  

              Giuseppe GerhardtG 1 Reply Last reply
              0
              • D Dmitriy.Pisarets

                @giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:

                Hello @dmitriy-pisarets, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.

                Greetings Giuseppe

                 

                Please turn on traces and try to collect 3+ hours of app's work, than create a bug report here https://eap.kaspersky.com/category/622. I'll show them to colleagues  

                Giuseppe GerhardtG Offline
                Giuseppe GerhardtG Offline
                Giuseppe Gerhardt
                wrote on last edited by
                #18

                Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?

                Operating SystemWindows 11 - 22H2
                Windows 11 Pro 22621.900
                Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                D 1 Reply Last reply
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                • Giuseppe GerhardtG Giuseppe Gerhardt

                  Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?

                  D Offline
                  D Offline
                  Dmitriy.Pisarets
                  Kaspersky Lab
                  wrote on last edited by
                  #19

                  @giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:

                  Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?

                  traces are recording by default in beta builds. you can check/switch on/off by clicking "support" button (headset icon) bottom left corner. In support window click last hypertext - support tools. 

                  traces are located at C:\ProgramData\Kaspersky Lab\AVP21.8\Traces

                  Giuseppe GerhardtG 1 Reply Last reply
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                  • D Dmitriy.Pisarets

                    @giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:

                    Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?

                    traces are recording by default in beta builds. you can check/switch on/off by clicking "support" button (headset icon) bottom left corner. In support window click last hypertext - support tools. 

                    traces are located at C:\ProgramData\Kaspersky Lab\AVP21.8\Traces

                    Giuseppe GerhardtG Offline
                    Giuseppe GerhardtG Offline
                    Giuseppe Gerhardt
                    wrote on last edited by
                    #20

                    @dmitriy-pisarets ok I do and look, should I upload them then? under the link you posted here

                    Operating SystemWindows 11 - 22H2
                    Windows 11 Pro 22621.900
                    Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                    1 Reply Last reply
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                    • harlan4096H Offline
                      harlan4096H Offline
                      harlan4096
                      βTester
                      wrote on last edited by
                      #21

                      Installed this build over the last beta 21.7, quite stable build for now... don't see anything new for now, except some minor GUI changes.

                      S1 (Desktop MELPOMENIA): KPremium 21.24b + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.25 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

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                      0
                      • H Offline
                        H Offline
                        Hilfsbereit
                        wrote on last edited by
                        #22

                        Hello,

                        i hope this is not a specific problem with the Windows 11 Insider Preview 25182.0000, on which I use Kaspersky Standard 21.8.0.133. My problem was reported by another user in connection with Windows 11 and an older Kaspersky version, but there was no solution. I won't repeat this whole post again, but I'll link to the thread here.

                        https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/

                        Does Kaspersky report a serious problem when it blocks this js file after every open and close of Microsoft Edge? Is it a problem, how can I disinfect it with Kaspersky?

                        Giuseppe GerhardtG 1 Reply Last reply
                        0
                        • Giuseppe GerhardtG Offline
                          Giuseppe GerhardtG Offline
                          Giuseppe Gerhardt
                          wrote on last edited by
                          #23

                          yes it is, but I will pass on the mistakes

                          Operating SystemWindows 11 - 22H2
                          Windows 11 Pro 22621.900
                          Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                          1 Reply Last reply
                          0
                          • H Hilfsbereit

                            Hello,

                            i hope this is not a specific problem with the Windows 11 Insider Preview 25182.0000, on which I use Kaspersky Standard 21.8.0.133. My problem was reported by another user in connection with Windows 11 and an older Kaspersky version, but there was no solution. I won't repeat this whole post again, but I'll link to the thread here.

                            https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/

                            Does Kaspersky report a serious problem when it blocks this js file after every open and close of Microsoft Edge? Is it a problem, how can I disinfect it with Kaspersky?

                            Giuseppe GerhardtG Offline
                            Giuseppe GerhardtG Offline
                            Giuseppe Gerhardt
                            wrote on last edited by Giuseppe Gerhardt
                            #24

                            @hilfsbereit

                            In this post you have linked is clearly visible that is not a mistake. and the trigger is the Snapstream Video Downloader extension.remove this extension in the Edge browser and your error should be fixed

                            Operating SystemWindows 11 - 22H2
                            Windows 11 Pro 22621.900
                            Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

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