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Kaspersky\VPN\KSOS 21.8.0.113

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  • A Alireza

    <p>I install Kaspersky plus but now my password manager switch to free.</p>
    <p>Please fix this to plus license support password manager too.</p>
    <p>I steal 7 Months in beta Build and I want wait to the end.</p>
    <p>And then buy premium license. Do not want to buy license from now and gone their time.</p>

    D Online
    D Online
    Dmitriy.Pisarets
    Kaspersky Lab
    wrote on last edited by
    #11

    <p>@alireza said in <a href="/post/17490" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
    <blockquote>
    <p>I install Kaspersky plus but now my password manager switch to free.</p>
    <p>Please fix this to plus license support password manager too.</p>
    <p>I steal 7 Months in beta Build and I want wait to the end.</p>
    <p>And then buy premium license. Do not want to buy license from now and gone their time.</p>
    </blockquote>
    <p>Hello! can you please send me your Kaspersky account which has a Password Manager subscription? </p>
    <p>also, can you create a bug report here with traces from Kaspersky and Password Manager, so our developers can analyze the root of problem? </p>

    1 Reply Last reply
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    • D Dmitriy.Pisarets

      <p>@giuseppe-gerhardt said in <a href="/post/17510" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
      <blockquote>
      <p>Hello dear community, I notice that the Uodates are unfortunately only updated every 6-7 hours, they should make signature updates every hour.</p>
      </blockquote>
      <p>Hello! </p>
      <p>Can you give us more details about it? what's your update settings? why do you think app should check bases hourly by-default? </p>
      <blockquote>
      <p>The beta page here is also classified as unsafe since the latest update (21.8.0.133).</p>
      </blockquote>
      <p>fixed. It was about web certificates, and doesn't depend on our app's version or it's bases updates </p>

      Giuseppe GerhardtG Offline
      Giuseppe GerhardtG Offline
      Giuseppe Gerhardt
      wrote on last edited by Giuseppe Gerhardt
      #12

      <p>Hello <span>@dmitriy-pisarets</span>, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.</p>
      <p>Greetings Giuseppe</p>
      <p><span><span> </span></span></p>

      Operating SystemWindows 11 - 22H2
      Windows 11 Pro 22621.900
      Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

      D 1 Reply Last reply
      0
      • harlan4096H Offline
        harlan4096H Offline
        harlan4096
        βTester
        wrote on last edited by
        #13

        <p>I think this is common in beta builds, the updates usually are delayed, sometimes even 24 hours compared to official version.</p>

        S1 (Desktop MELPOMENIA): KES 12.11 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.24 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

        1 Reply Last reply
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        • xzz123X Online
          xzz123X Online
          xzz123
          Moderators
          wrote on last edited by
          #14

          <p>The fact is that it is being a few years that Kaspersky will not update its antivirus signatures that often.</p>
          <p>ten years ago, you will get Klava bases updated every two hours,(note that only klava folder contains antivirus signature)</p>
          <p>now you will only have signatures updated a few times a day. 6 hours for new signature is normal.</p>
          <p>rarely you will only get databases updated once a day></p>
          <p></p>

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          • xzz123X Online
            xzz123X Online
            xzz123
            Moderators
            wrote on last edited by xzz123
            #15

            <p>thnaks to KSN and latest vis-hash technology and ML</p>
            <p>local signatures are much reduced and performance enhanced</p>
            <p>you do not need that often updated signatures to be well-protected.</p>

            1 Reply Last reply
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            • Giuseppe GerhardtG Offline
              Giuseppe GerhardtG Offline
              Giuseppe Gerhardt
              wrote on last edited by Giuseppe Gerhardt
              #16

              <p>Yes, that makes sense, but how can you be well protected. Or do I not understand this correctly?</p>

              Operating SystemWindows 11 - 22H2
              Windows 11 Pro 22621.900
              Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

              1 Reply Last reply
              0
              • Giuseppe GerhardtG Giuseppe Gerhardt

                <p>Hello <span>@dmitriy-pisarets</span>, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.</p>
                <p>Greetings Giuseppe</p>
                <p><span><span> </span></span></p>

                D Online
                D Online
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #17

                <p>@giuseppe-gerhardt said in <a href="/post/17529" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
                <blockquote>
                <p>Hello <span>@dmitriy-pisarets</span>, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.</p>
                <p>Greetings Giuseppe</p>
                <p><span><span> </span></span></p>
                </blockquote>
                <p>Please turn on traces and try to collect 3+ hours of app's work, than create a bug report here <a href="/category/622" target="_blank" rel="noopener">https://eap.kaspersky.com/category/622</a>. I'll show them to colleagues  </p>

                Giuseppe GerhardtG 1 Reply Last reply
                0
                • D Dmitriy.Pisarets

                  <p>@giuseppe-gerhardt said in <a href="/post/17529" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
                  <blockquote>
                  <p>Hello <span>@dmitriy-pisarets</span>, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.</p>
                  <p>Greetings Giuseppe</p>
                  <p><span><span> </span></span></p>
                  </blockquote>
                  <p>Please turn on traces and try to collect 3+ hours of app's work, than create a bug report here <a href="/category/622" target="_blank" rel="noopener">https://eap.kaspersky.com/category/622</a>. I'll show them to colleagues  </p>

                  Giuseppe GerhardtG Offline
                  Giuseppe GerhardtG Offline
                  Giuseppe Gerhardt
                  wrote on last edited by
                  #18

                  <p>Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?</p>

                  Operating SystemWindows 11 - 22H2
                  Windows 11 Pro 22621.900
                  Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                  D 1 Reply Last reply
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                  • Giuseppe GerhardtG Giuseppe Gerhardt

                    <p>Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?</p>

                    D Online
                    D Online
                    Dmitriy.Pisarets
                    Kaspersky Lab
                    wrote on last edited by
                    #19

                    <p>@giuseppe-gerhardt said in <a href="/post/17541" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
                    <blockquote>
                    <p>Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?</p>
                    </blockquote>
                    <p>traces are recording by default in beta builds. you can check/switch on/off by clicking "support" button (<span>headset</span> icon) bottom left corner. In support window click last hypertext - support tools. </p>
                    <p>traces are located at C:\ProgramData\Kaspersky Lab\AVP21.8\Traces</p>

                    Giuseppe GerhardtG 1 Reply Last reply
                    0
                    • D Dmitriy.Pisarets

                      <p>@giuseppe-gerhardt said in <a href="/post/17541" target="_blank" rel="noopener">Kaspersky\VPN\KSOS 21.8.0.113</a>:</p>
                      <blockquote>
                      <p>Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?</p>
                      </blockquote>
                      <p>traces are recording by default in beta builds. you can check/switch on/off by clicking "support" button (<span>headset</span> icon) bottom left corner. In support window click last hypertext - support tools. </p>
                      <p>traces are located at C:\ProgramData\Kaspersky Lab\AVP21.8\Traces</p>

                      Giuseppe GerhardtG Offline
                      Giuseppe GerhardtG Offline
                      Giuseppe Gerhardt
                      wrote on last edited by
                      #20

                      <p><span><span>@dmitriy-pisarets ok I do and look, should I upload them then? under the link you posted here</span></span></p>

                      Operating SystemWindows 11 - 22H2
                      Windows 11 Pro 22621.900
                      Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                      1 Reply Last reply
                      0
                      • harlan4096H Offline
                        harlan4096H Offline
                        harlan4096
                        βTester
                        wrote on last edited by
                        #21

                        <p>Installed this build over the last beta 21.7, quite stable build for now... don't see anything new for now, except some minor GUI changes.</p>

                        S1 (Desktop MELPOMENIA): KES 12.11 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.24 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

                        1 Reply Last reply
                        0
                        • H Offline
                          H Offline
                          Hilfsbereit
                          wrote on last edited by
                          #22

                          <p>Hello,</p>
                          <p>i hope this is not a specific problem with the Windows 11 Insider Preview 25182.0000, on which I use Kaspersky Standard 21.8.0.133. My problem was reported by another user in connection with Windows 11 and an older Kaspersky version, but there was no solution. I won't repeat this whole post again, but I'll link to the thread here.</p>
                          <p><a href="https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/" target="_blank" rel="noopener">https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/</a></p>
                          <p>Does Kaspersky report a serious problem when it blocks this js file after every open and close of Microsoft Edge? Is it a problem, how can I disinfect it with Kaspersky?</p>

                          Giuseppe GerhardtG 1 Reply Last reply
                          0
                          • Giuseppe GerhardtG Offline
                            Giuseppe GerhardtG Offline
                            Giuseppe Gerhardt
                            wrote on last edited by
                            #23

                            <p>yes it is, but I will pass on the mistakes</p>

                            Operating SystemWindows 11 - 22H2
                            Windows 11 Pro 22621.900
                            Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

                            1 Reply Last reply
                            0
                            • H Hilfsbereit

                              <p>Hello,</p>
                              <p>i hope this is not a specific problem with the Windows 11 Insider Preview 25182.0000, on which I use Kaspersky Standard 21.8.0.133. My problem was reported by another user in connection with Windows 11 and an older Kaspersky version, but there was no solution. I won't repeat this whole post again, but I'll link to the thread here.</p>
                              <p><a href="https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/" target="_blank" rel="noopener">https://forum.kaspersky.com/topic/access-denied-web-anti-virus-blocks-msedgeexe-from-accessing-a-js-file-hosted-on-aws-26573/</a></p>
                              <p>Does Kaspersky report a serious problem when it blocks this js file after every open and close of Microsoft Edge? Is it a problem, how can I disinfect it with Kaspersky?</p>

                              Giuseppe GerhardtG Offline
                              Giuseppe GerhardtG Offline
                              Giuseppe Gerhardt
                              wrote on last edited by Giuseppe Gerhardt
                              #24

                              <p><span><span><span><span>@hilfsbereit</span></span></span></span></p>
                              <p>In this post you have linked is clearly visible that is not a mistake. and the trigger is the Snapstream Video Downloader extension.remove this extension in the Edge browser and your error should be fixed</p>

                              Operating SystemWindows 11 - 22H2
                              Windows 11 Pro 22621.900
                              Kaspersky_P_21.9.3.320_de-DE-xforum_full.exe

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