Kaspersky\VPN\KSOS 21.8.0.113
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Hello dear community, I notice that the Uodates are unfortunately only updated every 6-7 hours, they should make signature updates every hour. The beta page here is also classified as unsafe since the latest update (21.8.0.133).
@giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:
Hello dear community, I notice that the Uodates are unfortunately only updated every 6-7 hours, they should make signature updates every hour.
Hello!
Can you give us more details about it? what's your update settings? why do you think app should check bases hourly by-default?
The beta page here is also classified as unsafe since the latest update (21.8.0.133).
fixed. It was about web certificates, and doesn't depend on our app's version or it's bases updates
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I install Kaspersky plus but now my password manager switch to free.
Please fix this to plus license support password manager too.
I steal 7 Months in beta Build and I want wait to the end.
And then buy premium license. Do not want to buy license from now and gone their time.
@alireza said in Kaspersky\VPN\KSOS 21.8.0.113:
I install Kaspersky plus but now my password manager switch to free.
Please fix this to plus license support password manager too.
I steal 7 Months in beta Build and I want wait to the end.
And then buy premium license. Do not want to buy license from now and gone their time.
Hello! can you please send me your Kaspersky account which has a Password Manager subscription?
also, can you create a bug report here with traces from Kaspersky and Password Manager, so our developers can analyze the root of problem?
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@giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:
Hello dear community, I notice that the Uodates are unfortunately only updated every 6-7 hours, they should make signature updates every hour.
Hello!
Can you give us more details about it? what's your update settings? why do you think app should check bases hourly by-default?
The beta page here is also classified as unsafe since the latest update (21.8.0.133).
fixed. It was about web certificates, and doesn't depend on our app's version or it's bases updates
Hello @dmitriy-pisarets, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.
Greetings Giuseppe
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I think this is common in beta builds, the updates usually are delayed, sometimes even 24 hours compared to official version.
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The fact is that it is being a few years that Kaspersky will not update its antivirus signatures that often.
ten years ago, you will get Klava bases updated every two hours,(note that only klava folder contains antivirus signature)
now you will only have signatures updated a few times a day. 6 hours for new signature is normal.
rarely you will only get databases updated once a day>
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thnaks to KSN and latest vis-hash technology and ML
local signatures are much reduced and performance enhanced
you do not need that often updated signatures to be well-protected.
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Yes, that makes sense, but how can you be well protected. Or do I not understand this correctly?
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Hello @dmitriy-pisarets, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.
Greetings Giuseppe
@giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:
Hello @dmitriy-pisarets, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.
Greetings Giuseppe
Please turn on traces and try to collect 3+ hours of app's work, than create a bug report here https://eap.kaspersky.com/category/622. I'll show them to colleagues
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@giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:
Hello @dmitriy-pisarets, the setting is set to 1 time an hour, but the virus database is usually only updated after 6 hours. Shouldn't the updates be done every hour? I am now writing at 6:04 a.m. European time and the update testifies to the time 4:42 a.m. Shouldn't the virus signatures be updated every hour?.
Greetings Giuseppe
Please turn on traces and try to collect 3+ hours of app's work, than create a bug report here https://eap.kaspersky.com/category/622. I'll show them to colleagues
Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?
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Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?
@giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:
Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?
traces are recording by default in beta builds. you can check/switch on/off by clicking "support" button (headset icon) bottom left corner. In support window click last hypertext - support tools.
traces are located at C:\ProgramData\Kaspersky Lab\AVP21.8\Traces
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@giuseppe-gerhardt said in Kaspersky\VPN\KSOS 21.8.0.113:
Hall @dmitriy-pisarets, of course I like to do it, where do I set this setting?
traces are recording by default in beta builds. you can check/switch on/off by clicking "support" button (headset icon) bottom left corner. In support window click last hypertext - support tools.
traces are located at C:\ProgramData\Kaspersky Lab\AVP21.8\Traces
@dmitriy-pisarets ok I do and look, should I upload them then? under the link you posted here
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Installed this build over the last beta 21.7, quite stable build for now... don't see anything new for now, except some minor GUI changes.
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Hello,
i hope this is not a specific problem with the Windows 11 Insider Preview 25182.0000, on which I use Kaspersky Standard 21.8.0.133. My problem was reported by another user in connection with Windows 11 and an older Kaspersky version, but there was no solution. I won't repeat this whole post again, but I'll link to the thread here.
Does Kaspersky report a serious problem when it blocks this js file after every open and close of Microsoft Edge? Is it a problem, how can I disinfect it with Kaspersky?
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yes it is, but I will pass on the mistakes
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Hello,
i hope this is not a specific problem with the Windows 11 Insider Preview 25182.0000, on which I use Kaspersky Standard 21.8.0.133. My problem was reported by another user in connection with Windows 11 and an older Kaspersky version, but there was no solution. I won't repeat this whole post again, but I'll link to the thread here.
Does Kaspersky report a serious problem when it blocks this js file after every open and close of Microsoft Edge? Is it a problem, how can I disinfect it with Kaspersky?
In this post you have linked is clearly visible that is not a mistake. and the trigger is the Snapstream Video Downloader extension.remove this extension in the Edge browser and your error should be fixed
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