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  8. Some operations of the secure browser will cause the actual behavior to not match the UI display.

Some operations of the secure browser will cause the actual behavior to not match the UI display.

Scheduled Pinned Locked Moved Safe Money (SM, VK/SK)
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  • huang1111H Offline
    huang1111H Offline
    huang1111
    [2021] Diamond BT
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>The reproduced video and trace are placed in the network disk.</span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>After the operation in the video, the status of the URL in Kaspersky's application is "Ask the user after opening the URL", but the user is not actually asked, and he directly chooses not to run a secure browser.</span></p>
    <p><strong>Expected Result:</strong></p>
    <p><span>The user should be asked again.</span></p>

    D 1 Reply Last reply
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    • huang1111H huang1111

      <p><strong>Reproduction steps:</strong></p>
      <p><span>The reproduced video and trace are placed in the network disk.</span></p>
      <p><strong>Actual result:</strong></p>
      <p><span>After the operation in the video, the status of the URL in Kaspersky's application is "Ask the user after opening the URL", but the user is not actually asked, and he directly chooses not to run a secure browser.</span></p>
      <p><strong>Expected Result:</strong></p>
      <p><span>The user should be asked again.</span></p>

      D Offline
      D Offline
      Dmitriy.Pisarets
      Kaspersky Lab
      wrote on last edited by
      #2

      <p>@huang1111, hello! Let me explain what happens in that case.</p>
      <p>On video you press "open web-site in this browser" in EDGE after you have already opened site with safe browser (00-30). So, it sets reaction to "ask user" in settings and also it starts a timer. About for an hour Kaspersky will not ask your action for this particular site. Its done, because every move will lead to new window with safe browser suggestion.  </p>
      <p>So it's 'by design"</p>

      huang1111H 1 Reply Last reply
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      • D Dmitriy.Pisarets

        <p>@huang1111, hello! Let me explain what happens in that case.</p>
        <p>On video you press "open web-site in this browser" in EDGE after you have already opened site with safe browser (00-30). So, it sets reaction to "ask user" in settings and also it starts a timer. About for an hour Kaspersky will not ask your action for this particular site. Its done, because every move will lead to new window with safe browser suggestion.  </p>
        <p>So it's 'by design"</p>

        huang1111H Offline
        huang1111H Offline
        huang1111
        [2021] Diamond BT
        wrote on last edited by
        #3

        <p>@dmitriy-pisarets</p>
        <p>OK, but I think the user should be informed that there is a timer. Otherwise, it can also be understood that the next time you log in to the site, you will be prompted whether to enable a secure browser.</p>
        <p></p>

        D 1 Reply Last reply
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        • huang1111H huang1111

          <p>@dmitriy-pisarets</p>
          <p>OK, but I think the user should be informed that there is a timer. Otherwise, it can also be understood that the next time you log in to the site, you will be prompted whether to enable a secure browser.</p>
          <p></p>

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #4

          <p>@huang1111 said in <a href="/post/17262" target="_blank" rel="noopener">Some operations of the secure browser will cause the actual behavior to not match the UI display.</a>:</p>
          <blockquote>OK, but I think the user should be informed that there is a timer</blockquote>
          <p>I've created suggestion about it. </p>

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          • JarvisJ Offline
            JarvisJ Offline
            Jarvis
            wrote on last edited by
            #5

            As Designed

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