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GUI crash while scanning on demand some malware files

Scheduled Pinned Locked Moved Crashes/Dumps/BSOD
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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    βTester
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps:</strong></p>
    <p><span>Not special steps, I just ran an on demand scan over a folder with some malware files, via right mouse button scan option.</span></p>
    <p><span></span></p>
    <p><strong>Actual result:</strong></p>
    <p><span>Got a GUI crashed and a dump.</span></p>
    <p><span></span></p>
    <p><strong>*Note: I'm using my own cloud in MEGA to upload the dump file, since ownCloud seems to be down 🤷‍♂️</strong></p>

    S1 (Desktop MELPOMENIA): KES 12.11 + Windows 11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.24 beta + Windows 10 IoT Enterprise LTSC Pro 21H2

    D 1 Reply Last reply
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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hello! Known dump.

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      • harlan4096H harlan4096

        <p><strong>Reproduction steps:</strong></p>
        <p><span>Not special steps, I just ran an on demand scan over a folder with some malware files, via right mouse button scan option.</span></p>
        <p><span></span></p>
        <p><strong>Actual result:</strong></p>
        <p><span>Got a GUI crashed and a dump.</span></p>
        <p><span></span></p>
        <p><strong>*Note: I'm using my own cloud in MEGA to upload the dump file, since ownCloud seems to be down 🤷‍♂️</strong></p>

        D Offline
        D Offline
        Dmitriy.Pisarets
        Kaspersky Lab
        wrote on last edited by
        #3

        <p>@harlan4096 said in <a href="/post/16934" target="_blank" rel="noopener">GUI crash while scanning on demand some malware files</a>:</p>
        <blockquote>ownCloud</blockquote>
        <p>Hello! Colleague is working on it. </p>

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        © 2025 АО «Лаборатория Касперского»
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