#4333 Patch installation failed
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Fixed
Reproduction steps: Update definition was success but in reports i see that update patch failed, next update (manually) was success but without any word about patch update. There was a released patch (a)? Which was not installed.
Actual result: Update works but patch installation failed
Expected Result: Update and patch succesfully installed
System Settings
Operating system: Win 10, x64
System: i7 8700K, Z370, 16GB RAM, SSD
Product: PLUS
Product Version: 21.7.1.91
Language: en-US
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@dmitriy-pisarets hello thanks for info.
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@dimakor83 , @nexon hello!
bug was fixed in 21.7.5.* builds. please pay attention that in reports patch installation will have "caution icon" - but it shows severity of event in reports and doesn't mean anything negative.
You can see a error in patch installation entry RU and EN it means "pc restart needed". It's not a problem, because patch had been installed successfully already.
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@dimakor83 yes, thanks...
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@nexon said in Patch installation failed:
@dimakor83 @dimakor83 yea same problem...
I helped you complete the design of the report
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@dimakor83 yea same problem...
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@r3l4x said in Patch installation failed:
Do you have trace files for this problem?
If yes then please upload them.
I reproduced the issue with the trace files. Along with the trace files, I am attaching a text file of the anti-virus database update report and folders with files that were generated when trying to install the patch
Trace files: https://drive.google.com/file/d/1xWWt3ySTXbee49L7xcYK2f0BZRrrdXy1/view?usp=sharing
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