#4333 Patch installation failed


  • Accepted

    , last edited by Jarvis

    Reproduction steps: Update definition was success but in reports i see that update patch failed, next update (manually) was success but without any word about patch update. There was a released patch (a)? Which was not installed.

    Actual result: Update works but patch installation failed

    Expected Result: Update and patch succesfully installed

    System Settings

    Operating system: Win 10, x64

    System: i7 8700K, Z370, 16GB RAM, SSD

    Product: PLUS

    Product Version: 21.7.1.91

    Language: en-US

  • Do you have trace files for this problem?

    If yes then please upload them.

  • No dont have traces... Cant replicate problem ...

  • , last edited by dimakor83

    @r3l4x said in Patch installation failed:

    Do you have trace files for this problem?

    If yes then please upload them.

    I reproduced the issue with the trace files. Along with the trace files, I am attaching a text file of the anti-virus database update report and folders with files that were generated when trying to install the patch

    Trace files: https://drive.google.com/file/d/1xWWt3ySTXbee49L7xcYK2f0BZRrrdXy1/view?usp=sharing

  • @dimakor83 yea same problem...

  • @nexon said in Patch installation failed:

    @dimakor83 @dimakor83 yea same problem...

    I helped you complete the design of the report

  • @dimakor83 yes, thanks...



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