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  8. Debugg mechanism (help) link not working

Debugg mechanism (help) link not working

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  • N Offline
    N Offline
    nexon
    wrote on last edited by Jarvis
    #1

    <p><strong>Reproduction steps: </strong>when i click on (help) for more info about debug mechanism it opens web browser but with main home page kaspersky.com no word about debugg mechanism.</p>
    <p><strong>Actual result: </strong>opens web browser with home page kaspersky.com</p>
    <p><strong></strong></p>
    <p><strong>Expected Result: </strong>opens web browser with direct link about debugg mechanism<img src="https://i.ibb.co/C5TTt2Y/screen.jpg" alt="" width="1086" height="682" /></p>
    <p><span></span></p>

    1 Reply Last reply
    0
    • N Offline
      N Offline
      nexon
      wrote on last edited by nexon
      #2

      <p>Also same problem but with emergency recovery - link for KRD</p>
      <p></p>
      <p>Logs : <a href="https://we.tl/t-HNLS1s6lT7" target="_blank" rel="noopener">traces</a> </p>
      <p></p>
      <p></p>
      <p><img src="https://i.ibb.co/CM1L9jB/screen.jpg" alt="" width="1060" height="688" /></p>

      dimakor83D 1 Reply Last reply
      0
      • r3L4xR Offline
        r3L4xR Offline
        r3L4x
        Moderators
        wrote on last edited by
        #3

        <p>If it's possible please use another filehoster for traces as We Transfer banned all the russian IP's. It'd be better if devs can get access to your files faster and without any problems.</p>

        Win 11 22H2 | Kaspersky Plus 21.14

        N 1 Reply Last reply
        0
        • r3L4xR r3L4x

          <p>If it's possible please use another filehoster for traces as We Transfer banned all the russian IP's. It'd be better if devs can get access to your files faster and without any problems.</p>

          N Offline
          N Offline
          nexon
          wrote on last edited by
          #4

          <p>@r3l4x which servers are not banned? Devs can use a VPN - select not banned country and easily download or?</p>

          dimakor83D 1 Reply Last reply
          0
          • N nexon

            <p>@r3l4x which servers are not banned? Devs can use a VPN - select not banned country and easily download or?</p>

            dimakor83D Offline
            dimakor83D Offline
            dimakor83
            wrote on last edited by
            #5

            <p>@nexon said in <a href="/post/16812" target="_blank" rel="noopener">Debugg mechanism (help) link not working</a>:</p>
            <blockquote>
            <p>@r3l4x which servers are not banned? Devs can use a VPN - select not banned country and easily download or?</p>
            </blockquote>
            <p>I will help you. Here is a link to the traces: https://drive.google.com/file/d/1KbWUFwl8PiZGrJK60tjH6HFS-O-lBAqe/view?usp=sharing</p>

            Системная плата: MSI Z490-A Pro
            ЦП: HexaCore Intel Core i5-10400F, 4100 MHz
            ОЗУ: 16 Гб
            Видеокарта: NVIDIA GeForce GTX 1660 Ti
            Драйверы: официальные, от производителей
            ОС: Windows 10 Pro х64; цифровая лицензия
            Тестирование: реальная машина

            1 Reply Last reply
            2
            • N nexon

              <p>Also same problem but with emergency recovery - link for KRD</p>
              <p></p>
              <p>Logs : <a href="https://we.tl/t-HNLS1s6lT7" target="_blank" rel="noopener">traces</a> </p>
              <p></p>
              <p></p>
              <p><img src="https://i.ibb.co/CM1L9jB/screen.jpg" alt="" width="1060" height="688" /></p>

              dimakor83D Offline
              dimakor83D Offline
              dimakor83
              wrote on last edited by
              #6

              <p>@nexon said in <a href="/post/16787" target="_blank" rel="noopener">Debugg mechanism (help) link not working</a>:</p>
              <blockquote>
              <p>Also same problem but with emergency recovery - link for KRD</p>
              <p></p>
              <p>Logs : <a href="https://we.tl/t-HNLS1s6lT7" target="_blank" rel="noopener">traces</a> </p>
              <p></p>
              <p></p>
              <p><img src="https://i.ibb.co/CM1L9jB/screen.jpg" alt="" width="1060" height="688" /></p>
              </blockquote>
              <p>Logs: https://drive.google.com/file/d/1JPJIOuC9yRrC4WkUkwcUzgyZOKNQf0go/view?usp=sharing</p>

              Системная плата: MSI Z490-A Pro
              ЦП: HexaCore Intel Core i5-10400F, 4100 MHz
              ОЗУ: 16 Гб
              Видеокарта: NVIDIA GeForce GTX 1660 Ti
              Драйверы: официальные, от производителей
              ОС: Windows 10 Pro х64; цифровая лицензия
              Тестирование: реальная машина

              1 Reply Last reply
              2
              • JarvisJ Offline
                JarvisJ Offline
                Jarvis
                wrote on last edited by
                #7

                I have created two bugs. One for Debug mechanism, another for downloading Kaspersky Rescue Disk

                N 1 Reply Last reply
                0
                • JarvisJ Jarvis

                  I have created two bugs. One for Debug mechanism, another for downloading Kaspersky Rescue Disk

                  N Offline
                  N Offline
                  nexon
                  wrote on last edited by
                  #8

                  <p>@jarvis yes exactly. </p>

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