#4311 Debugg mechanism (help) link not working

nexon

Reproduction steps: when i click on (help) for more info about debug mechanism it opens web browser but with main home page kaspersky.com no word about debugg mechanism.

Actual result: opens web browser with home page kaspersky.com

Expected Result: opens web browser with direct link about debugg mechanism

System Settings

Operating system: Win 10, x64

System: i7 8700K, Z370, 16GB RAM, SSD

Product: PLUS

Product Version: 21.7.1.91

Language: en-US

Product Logs: https://we.tl/t-2weEUMzaEp

nexon

@Jarvis

@jarvis yes exactly.

Jarvis

I have created two bugs. One for Debug mechanism, another for downloading Kaspersky Rescue Disk

dimakor83

@nexon

@nexon said in Debugg mechanism \(help\) link not working:

Also same problem but with emergency recovery - link for KRD

Logs : traces

Logs: https://drive.google.com/file/d/1JPJIOuC9yRrC4WkUkwcUzgyZOKNQf0go/view?usp=sharing

dimakor83

@nexon

@nexon said in Debugg mechanism \(help\) link not working:

@r3l4x which servers are not banned? Devs can use a VPN - select not banned country and easily download or?

I will help you. Here is a link to the traces: https://drive.google.com/file/d/1KbWUFwl8PiZGrJK60tjH6HFS-O-lBAqe/view?usp=sharing

nexon

@r3L4x

@r3l4x which servers are not banned? Devs can use a VPN - select not banned country and easily download or?

r3L4x

If it's possible please use another filehoster for traces as We Transfer banned all the russian IP's. It'd be better if devs can get access to your files faster and without any problems.

nexon

Also same problem but with emergency recovery - link for KRD

Logs : traces