#4311 Debugg mechanism (help) link not working


  • Accepted

    , last edited by Jarvis

    Reproduction steps: when i click on (help) for more info about debug mechanism it opens web browser but with main home page kaspersky.com no word about debugg mechanism.

    Actual result: opens web browser with home page kaspersky.com

    Expected Result: opens web browser with direct link about debugg mechanism

    System Settings

    Operating system: Win 10, x64

    System: i7 8700K, Z370, 16GB RAM, SSD

    Product: PLUS

    Product Version: 21.7.1.91

    Language: en-US

    Product Logs: https://we.tl/t-2weEUMzaEp

  • , last edited by nexon

    Also same problem but with emergency recovery - link for KRD

    Logs : traces 

  • If it's possible please use another filehoster for traces as We Transfer banned all the russian IP's. It'd be better if devs can get access to your files faster and without any problems.

  • @r3l4x which servers are not banned? Devs can use a VPN - select not banned country and easily download or?

  • @nexon said in Debugg mechanism \(help\) link not working:

    @r3l4x which servers are not banned? Devs can use a VPN - select not banned country and easily download or?

    I will help you. Here is a link to the traces: https://drive.google.com/file/d/1KbWUFwl8PiZGrJK60tjH6HFS-O-lBAqe/view?usp=sharing

  • @nexon said in Debugg mechanism \(help\) link not working:

    Also same problem but with emergency recovery - link for KRD

    Logs : traces 

    Logs: https://drive.google.com/file/d/1JPJIOuC9yRrC4WkUkwcUzgyZOKNQf0go/view?usp=sharing

  • I have created two bugs. One for Debug mechanism, another for downloading Kaspersky Rescue Disk
  • @jarvis yes exactly. 



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