#4085 SSL_ERROR_RX_MALFORMED_SERVER_HELLO randomly issue in YouTube site


  • Rejected

    , last edited by Jarvis

    Reproduction steps:

    The problem is that it's difficult to reproduce this issue because it occurs randomly, getting it with Mozilla FireFox 97.0.1, but probably rest of the browsers also affected.

    Actual result:

    Randomly getting Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO when visiting YouTube site, after several page refreshes finally the site works fine.

    Also affecting stable versions of K2021 MR3 even after Patch H:

    https://community.kaspersky.com/kaspersky-internet-security-13/kis-blocking-youtube-until-firefox-is-reset-error-code-ssl-error-rx-malformed-server-hello-22725

    System Settings

    Operating system: Win 10, x64

    System: AMD Athlon II X3 450 3,2 Ghz + 10 GB RAM + 2 SSDs: Samsumg Pro + Crucial MX300

    Product: PLUS

    Product Version: 21.6.0.125

    Language: en-US

    Product Logs: https://cloud.qainfo.ru/s/usD5YMv8EuIjT47

  • Thank you for traces. It seems to be a known issue. 

  • Duplicate


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